Information Technology Supervisor 3

Ohio Lottery Commission; Glenwillow (OH); On-site; USD 101,000 - 103,000; Full time

Job summary

The Ohio Lottery Commission seeks an experienced Information Technology Supervisor to lead the Gaming Systems/UAT team, directing analysis and acceptance testing of gaming vendor software and internal/external software changes related to the central gaming system.

In this hands-on leadership role you will supervise Business Process Analysts, coordinate requirements, develop testing scripts, and serve as the primary liaison with the central gaming vendor to ensure timely, quality releases.

Qualifications

• Experience leading teams responsible for analysis and testing of software.
• Strong knowledge of UAT and acceptance testing processes.
• Experience with gaming or high-stakes software environments is a plus.

Responsibilities

• Lead, mentor, and supervise a team of Business Process Analysts.
• Manage analysis and acceptance testing of vendor software and internal/external modifications.
• Coordinate requirements related to the central gaming system and testing scripts.
• Prioritize work, review test results, and monitor vendor communications.
• Conduct performance reviews and professional development for the team.

Skills

Information Technology

Computer Literacy

Management

Project Management

Software Development/Implementation

Testing Procedures

Adaptability

Critical Thinking

Innovation

Motivating Others

Leading Others

Education

Undergraduate CS coursework

Equivalent minimum class qualifications

Job description

What You'll Do

We are looking for an experienced Information Technology Supervisor to lead our Gaming Systems/UAT team in analyzing and acceptance testing of all gaming vendor software and all Ohio Lottery Commission internal and external software modifications related to the central gaming system vendor.

Responsibilities

In this hands-on leadership role, you will supervise a team of Business Process Analysts, manage user acceptance testing and serve as the primary contact with the central gaming vendor. You will combine technical expertise with strong people leadership to drive team performance, foster collaboration, and deliver business value. Key responsibilities include but are not limited to:

• Lead, mentor, and supervise a team of Business Process Analysts
• Manage the analysis and acceptance testing of all gaming vendor software and all Ohio Lottery Commission internal and external software modifications related to the central gaming system, prior to production installation
• Manage the gathering, creation and coordination of technical and business requirements related to gaming vendor software and Ohio Lottery Commission internal and external software modifications related to the central gaming system
• Oversee, assign and prioritize work for analyzing and testing of all new and modified applications of the central gaming vendor.
• Review program and system documentation and test results
• Manage the creation of detailed acceptance testing scripts required for acceptance testing of gaming vendor software and OLC internal software related to the central gaming system.
• Review and/or develop gaming vendor system and OLC system test data and procedures and oversee and monitor system test results
• Serve as primary contact with the gaming vendor for daily operations and issues including maintaining open lines of communication, notifying the gaming vendor of issues, receiving and resolving central gaming issues, providing daily operational updates to the vendor, etc.
• Enforce unit standards, policies and procedures
• Conduct performance reviews, career development planning, and technical training for the team
• Perform other duties and work on special projects

7 1/2 years (90 months) experience commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 12 months experience in performing project management functions as defined in series purpose.

• Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, Cobol, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts; additional 5 1/2 years (66 months) experience commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 12 months experience in performing project management functions as defined in series purpose.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills

Information Technology, Computer Literacy, Management, Project Management, Software Development/Implementation, Testing Procedures, Adaptability, Critical Thinking, Innovation, Motivating Others, Leading Others

Agency Contact Name and Information

Ohio Lottery Commission Office of Human Resources: [e-mail]

Unposting Date

Sep 11, 2026, 11:59:00 PM

Work Location

Glenwillow Facility

Primary Location

United States of America-OHIO-Cuyahoga County-Glenwillow

Compensation

$48.93/hour

Schedule

Full-time

Work Hours

Monday-Friday; 8:00am-5:00pm

Classified Indicator

Classified

Union

Exempt from Union

Technical Skills

Computer Literacy, Testing Procedures, Management, Project Management, Software development/implementation

Professional Skills

Adaptability, Critical Thinking, Innovation, Leading Others, Motivating Others

Primary Technology

Not Applicable

Agency Overview

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back - and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio’s students and communities through gaming innovation.

We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.