Financial Aid Trainer

Full Sail University; United States; On-site; USD 65,000 - 80,000; Full time

Job summary

Full Sail University is seeking a Financial Aid Trainer to educate new staff and existing team on federal and institutional aid policies, procedures, and systems.

You will develop training resources, deliver engaging sessions, collaborate across departments and with sister institutions, and ensure accuracy and compliance while meeting tight deadlines.

Qualifications

• Bachelor’s Degree with a minimum of two years of Financial Aid experience or an equivalent combination of education and experience.
• Proficient with Microsoft Office Suite (PowerPoint, Excel, Word, OneNote) and Adobe products (Photoshop, Lightroom).
• Experience with CampusVue and Salesforce is preferred.

Responsibilities

• Elaborate and Detailed Training of all FA New Hires.
• Develop resources used by the Financial Aid Department.
• Keep the department updated on Federal and Institutional policy changes in Financial Aid.
• Collaborate with peers and leaders on projects.
• Train staff for LAFS and RMCAD as needed.
• Provide technical support for web-based training sessions.

Skills

Teamwork

Communication

Leadership

Creativity

Responsibility

Commitment to Continuous Learning

Public Speaking and Presenting

Education

Bachelor’s Degree in Financial Aid

Tools

Microsoft Office

Adobe Photoshop

Adobe Lightroom

CampusVue

Salesforce

Job description

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding! The Financial Aid Trainer position requires an individual who is self-motivated, knowledgeable in the field of Financial Aid, creative minded and are fully capable of speaking in front of an audience. They work closely in all teams within the Financial Aid Department as well as with other Departments at Full Sail and with our sister institutions. The ideal trainer is someone who is personable, articulate, outgoing and able to explain financial aid in any way that is clear and understandable to both new hires and tenured staff.

Essential Duties and Responsibilities

• Elaborate and Detailed Training of all FA New Hires
• Creative minded with the ability to develop resources that are used by our Department
• Ensure the Department is aware of both Federal and Institutional policy updates to Financial Aid
• Must have the ability to collaborate and work together with peers and leaders on projects
• Must be proficient with Financial Aid policies and procedures
• Self-motivated with the ability to stay focused on projects and/or tight deadlines
• Address questions that are received to our training team through our email inbox
• Work hand in hand with our Audit department to ensure alignment on policy and procedures

Other Responsibilities

• Assist in the training of new hires for LAFS and RMCAD
• Work with fellow training staff to cover their new hire training as needed
• Provide technical support for web-based training sessions

Competencies

• Teamwork
• Communication
• Leadership
• Creativity
• Responsibility
• Commitment to Continuous Learning
• Public Speaking and Presenting

Education and/or Experience

Bachelor’s Degree and a minimum of two years of Financial Aid Experience or an equivalent combination of Education and Experience Required Computer/Equipment Skills: Microsoft Office Suite (PowerPoint, Excel, Word, OneNote) Adobe Products (Photoshop, Lightroom) CampusVue Salesforce

Environmental Factors/Physical Demands

Must be able to transfer training materials between offices. Work is performed in an office environment at a computer desk for long periods of time for the majority of the workday. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; and enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping, and lifting up to thirty (50) pounds.

Full Sail is an Equal Opportunity Employer.

Mission

People from around the world come to Full Sail University to pursue their educational goals, and they share one thing in common – a passion for a creative future in the entertainment and media industry.

Full Sail’s Unifying Principles

At Full Sail, we believe that what we give to each other and our students comes back to each of us individually and to the school as a whole. Therefore, we are totally committed to the individual success of each member of our staff family. As a staff family, we are dedicated to taking a sincere interest in the success of every student and client who comes through our doors.