Financial Aid Training Coach

Full Sail University; Winter Park (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Full Sail University seeks a Financial Aid Trainer to educate new hires and staff on Financial Aid policies, procedures, and compliance. The role emphasizes clear communication, public speaking, and collaboration across departments, with resources and training materials developed to support ongoing learning.

The ideal candidate is self-motivated, articulate, and able to translate complex FAFSA and institutional policies into engaging sessions for both new hires and seasoned team members, while

Qualifications

• Bachelor's Degree and a minimum of two years of Financial Aid.
• Experience or an equivalent combination of Education and Experience Required.

Responsibilities

• Elaborate and Detailed Training of all FA New Hires
• Creative minded with the ability to develop resources that are used by our Department
• Ensure the Department is aware of both Federal and Institutional policy updates to Financial Aid
• Must have the ability to collaborate and work together with peers and leaders on projects
• Must be proficient with Financial Aid policies and procedures
• Self-Motivated with the ability to stay focused on projects and/or tight deadlines
• Address questions that are received to our training team through our email inbox
• Work hand in hand with our Audit department to ensure alignment on policy and procedures
• Assist in the training of new hires for LAFS and RMCAD
• Work with fellow training staff to cover their new hire training as needed
• Provide technical support for web-based training sessions

Skills

Teamwork

Communication

Leadership

Creativity

Responsibility

Continuous Learning

Public Speaking

Education

Bachelor's Degree in Financial Aid or related field

Tools

Microsoft Office

Adobe Creative Suite

CampusVue

Salesforce

Job description

Full Sail University seeks a Financial Aid Trainer to educate new hires and staff on Financial Aid policies, procedures, and compliance. The role emphasizes clear communication, public speaking, and collaboration across departments, with resources and training materials developed to support ongoing learning.

The ideal candidate is self-motivated, articulate, and able to translate complex FAFSA and institutional policies into engaging sessions for both new hires and seasoned team members, while