Financial Aid Support Specialist

Tennessee Board of Regents (TBR); Pulaski (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Tennessee College of Applied Technology-Pulaski is hiring a Financial Aid Support Associate to assist with determining student aid eligibility and guiding applicants through the financial aid process.

This full-time, non-exempt role reports to the Vice President of Student Services. Typical hours are Monday–Friday, 7:30 a.m. to 4:00 p.m. The position emphasizes accuracy, regulatory knowledge, and teamwork with students, faculty, and staff.

Qualifications

• Associate degree in a related field from an accredited institution.
• Proficient in Microsoft Excel, Word, Outlook, and Teams.

Responsibilities

• Verification and documentation of student eligibility for aid programs.
• Counseling current and prospective students and parents regarding all aspects of financial aid process and third-party student aid programs.
• Assisting current and prospective students in completing financial aid applications.
• Certifying eligibility of dual enrollment students.
• Serving as the School Certifying Official for veterans’ benefit programs.
• Some travel is required.
• Perform other duties as directed and assigned by the administration.

Skills

Time management

Policy interpretation

Mathematics

Independent work

Attention to detail

Interpersonal skills

Education

Associate degree in a related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Tennessee College of Applied Technology-Pulaski is hiring a Financial Aid Support Associate to assist with determining student aid eligibility and guiding applicants through the financial aid process.

This full-time, non-exempt role reports to the Vice President of Student Services. Typical hours are Monday–Friday, 7:30 a.m. to 4:00 p.m. The position emphasizes accuracy, regulatory knowledge, and teamwork with students, faculty, and staff.