Financial Aid Assistant

Tennessee Board of Regents (TBR); Pulaski (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Tennessee College of Applied Technology-Pulaski is hiring a Financial Aid Support Associate to assist with determining student aid eligibility and guiding applicants through the financial aid process.

This full-time, non-exempt role reports to the Vice President of Student Services. Typical hours are Monday–Friday, 7:30 a.m. to 4:00 p.m. The position emphasizes accuracy, regulatory knowledge, and teamwork with students, faculty, and staff.

Qualifications

• Associate degree in a related field from an accredited institution.
• Proficient in Microsoft Excel, Word, Outlook, and Teams.

Responsibilities

• Verification and documentation of student eligibility for aid programs.
• Counseling current and prospective students and parents regarding all aspects of financial aid process and third-party student aid programs.
• Assisting current and prospective students in completing financial aid applications.
• Certifying eligibility of dual enrollment students.
• Serving as the School Certifying Official for veterans’ benefit programs.
• Some travel is required.
• Perform other duties as directed and assigned by the administration.

Skills

Time management

Policy interpretation

Mathematics

Independent work

Attention to detail

Interpersonal skills

Education

Associate degree in a related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Financial Aid Support Associate

The Tennessee College of Applied Technology-Pulaski is accepting applications for a Financial Aid Support Associate. This full-time non-exempt position will report to the Vice President of Student Services. Scheduled work hours are Monday-Friday, 7:30 a.m. to 4:00 p.m.

POSITION ANNOUNCEMENT

The Tennessee College of Applied Technology-Pulaski is accepting applications for a Financial Aid Support Associate. This full-time non-exempt position will report to the Vice President of Student Services. Scheduled work hours are Monday-Friday, 7:30 a.m. to 4:00 p.m.

Minimum Qualifications

• Associate degree in a related field from an accredited institution. Comparable combination of education and related employment experiences may be considered.
• Must be proficient in Microsoft Excell, Word, Outlook, and Teams.

Preferred Qualifications

• Prior Financial Aid experience preferred.
• Knowledge of the Ellucian Banner system is a plus.

Knowledge, Skills, And Abilities

• Strong time management skills with the ability to prioritize projects, attend to multiple projects simultaneously and consistently meet deadlines in a complex, fast-paced environment.
• Working knowledge and/or ability to read and accurately interpret state, federal and institutional policies and guidelines.
• Strong math skills required.
• Ability to work independently and as part of a team.
• Willingness to remain current in regulations and policies relating to financial aid programs.
• Must possess a high level of accuracy, self-motivation and strong attention to detail.
• Must have the ability to establish and maintain effective interpersonal working relationships with current and prospective students, faculty, and staff.

Responsibilities

• Verification and documentation of student eligibility for aid programs.
• Counseling current and prospective students and parents regarding all aspects of financial aid process and third-party student aid programs.
• Assisting current and prospective students in completing financial aid applications.
• Certifying eligibility of dual enrollment students.
• Serving as the School Certifying Official for veterans’ benefit programs.
• Some travel is required.
• Perform other duties as directed and assigned by the administration.

Salary

In accordance with guidelines established by the Tennessee Board of Regents and the Tennessee Colleges of Applied Technology.

Position Timeline

The job positing will be open to receive applications until November 15, 2026.

Required Documents

• Cover Letter
• Resume
• Educational transcripts, diplomas, and licenses

Equal Opportunity Statement

TCAT-Pulaski does not discriminate on the basis of rate, color, religion, creed, ethnicity or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by the Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquires regarding nondiscrimination policies: Christa Williams, Vice President of Student Services/Title VI Coordinator. [e-mail] 1233 E College Street, Pulaski, TN 38478 [phone].