Student Financial Aid Counselor

Tennessee Board of Regents (TBR); Memphis (TN); Sur place; USD 40 000 - 55 000; Plein temps

Résumé du poste

Southwest Tennessee Community College is seeking a Financial Aid Specialist to provide excellent customer service and counseling to students and parents on Federal, State, and Institutional Financial Aid. The role requires some evening/weekend hours and travel between two main campuses across Tennessee.

Minimum qualifications include a Bachelor’s degree in Business Administration or related field and at least two years in a financial aid office, with willingness to travel within the state and

Qualifications

• Bachelor's degree in Business Administration or related field required.
• Two (2) years of work experience in a financial aid office or related area.
• Ability to travel between two main campuses and travel within the state for professional meetings.
• Evenings and weekends work as needed; background check required.

Responsabilités

• Administers the verification and awarding of Federal Financial Aid programs (Pell, SEOG, AC Grants).
• Counsels students and parents through the financial aid application process.
• Administers state financial aid programs.
• Manages a large caseload with accuracy and deadlines to ensure proper awarding and customer service.
• Keeps current knowledge of federal aid regulations and assists with problem resolution.

Connaissances

Customer service

Oral and written communication

Teamwork

Travel between campuses

Attention to detail

Formation

Bachelor's degree in Business Administration or related field

Description du poste

Southwest Tennessee Community College is seeking a Financial Aid Specialist to provide excellent customer service and counseling to students and parents on Federal, State, and Institutional Financial Aid. The role requires some evening/weekend hours and travel between two main campuses across Tennessee.

Minimum qualifications include a Bachelor’s degree in Business Administration or related field and at least two years in a financial aid office, with willingness to travel within the state and