Financial Aid Specialist - Return to Title IV

El Paso Community College; El Paso (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

El Paso Community College is seeking a qualified professional to perform specialized duties in administering student financial aid services. You will interpret complex rules, provide guidance to students and staff, and ensure on-campus operations meet regulatory standards.

The role requires experience with Return of Title IV calculations, eligibility verification, and collaboration across departments. In-person campus work is an essential function of this position, reflecting the College’s

Qualifications

• Associate's degree and at least 3 years of related experience, or equivalent combination.
• Transcript reflecting required education must be submitted.
• Knowledge of Federal and State Student Aid policies, rules, and regulations.
• Proficient communication skills and ability to work independently or in a team.
• Ability to work in a high-pressure environment and handle multiple complex tasks.

Responsibilities

• Perform Return of Title IV calculations to determine aid earned and unearned.
• Determine amounts to return to the College and/or ED; adjust Title IV programs in the SIS accounts.
• Prepare correspondence to students and external agencies; post and verify information from federal/state databases.
• Validate eligibility of Title IV aid, including verification and post-withdrawal disbursements.
• Advise students and internal departments on eligibility issues; assist with special projects and trainings; maintain confidentiality.

Skills

Communication skills

Independent work

Teamwork

Detail-oriented

Organizational skills

Multitasking

Education

Associate's degree

Tools

Microsoft Office Suite

Student Information System

Internet navigation

Job description

Provide skills and knowledge of the performance of specialized duties in the administration of student financial aid services. Responsible for interpreting complex rules, regulations, procedures and policies to student, parents and outside entities. Responsible for complex decisions requiring initiative and judgment in responding to individual student needs. In-person work on campus is an essential function of this position.

Perform Return of Title IV calculations to determine amount of student financial aid earned and unearned. Determine the dollar amount of financial aid a student must return to the College and/or to the Department of Education. Adjust specific Title IV programs in the College Student Information system to reflect student debt on the Accounts Receivable module.

Prepare correspondence to student and external agencies. Review and post Return of Title IV information from Federal and State databases to ensure compliance with rules and regulations. Stay up-to-date with Federal guidelines relevant to performance of return calculations.

Validate eligibility of Title IV aid to include verification attendance, verification for late disbursements, and post-withdrawal disbursements.

Advise students and internal departments of issues that may need to be resolved in order to continue or reinstate financial aid eligibility based on established processes and policies. Serve as a resource to other staff members.

Assist with special projects to include determining satisfactory academic progress, workshops, and registration.

Perform other duties as assigned.

Required Qualifications:

• Associate's Degree and three (3) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.
• NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
• Knowledge of Federal and State Student Aid Program's policies, procedures, rules, laws, and regulations.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Ability to work in a high-pressure environment and ability to manage multiple complex activities and projects.
• Experience working with a college or university integrated student system.
• Ability to be detail-oriented with strong organizational and analytical skills.
• Proficient computer skills, including internet navigation, and Microsoft Office Suite.
• Ability to maintain confidentiality of work-related information and materials.

Special Conditions:

• This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College’s policies and procedures.

The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status. In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.

Physical Requirements:

While performing the duties of this job the employee is regularly required to sit, use hands to feel, reach with hands and arms and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.