Part-Time Specialist IV, Financial Aid

Lone Star College; Houston (TX); On-site; USD 18,184 - 25,898; Full time

Job summary

Lone Star College in Houston is searching for a Specialist IV, Financial Aid to provide clerical and administrative support. The role involves analyzing financial aid data, certifying enrollment, and communicating effectively with students and staff about regulations and eligibility.

The ideal candidate has at least 5 years of related experience and a high school diploma or GED. A positive work environment awaits those who can thrive in an office setting with minimal hazards.

Qualifications

• 5+ years of related work experience or equivalent combination of education and experience.
• Must be in good standing with the Department of Education.

Responsibilities

• Collect, analyze, and verify financial aid data and documents.
• Certify student enrollment and initiate adjustments to financial aid.
• Research State and Federal regulations affecting student aid.
• Prepare and reconcile reports and business correspondence.
• Facilitate financial aid workshops and presentations.
• Counsel students regarding eligibility for financial aid.

Skills

Interpersonal skills

Organizational skills

Communication skills

Attention to detail

Ability to manage multiple projects

Education

High school diploma or GED

Associate's degree (preferred)

Tools

Microsoft Windows

PC workstation

Job description

Job Description

Purpose and Scope: The Specialist IV, Financial Aid supports other staff by performing task oriented duties while providing clerical, analytical, administrative, and operational support under general supervision. Provides information to students and parents about financial aid functions, timelines, and eligibility, triaging students to appropriate staff as needed. Provides excellent customer service and communicates effectively with internal and external customers regarding regulations, policies, and procedures as outlined by the United States Department of Education and Lone Star College. Ensures that all system, campus and state policies and practices are correctly carried out.

Essential Job Functions

1. Collects, analyzes, evaluates, and verifies financial aid data and documents submitted by students
2. Certifies student enrollment, ensuring adherence to academic progress policies and eligibility requirements; initiates appropriate adjustments to individual student financial aid
3. Researches current State and Federal regulations to keep up-to-date and determines the application of regulations to specific student circumstances
4. Prepares and reconciles a variety of reports, business correspondence, records, and/or other related documents
5. Participates in preparing for and facilitating financial aid workshops and presentations
6. Counsels students, and others, regarding eligibility requirements of financial aid
7. Responsible for other reasonable, related duties as assigned

Knowledge, Skills, and Abilities

• Excellent interpersonal and organizational skills
• Excellent communication skills
• Strong attention to detail
• Ability to use software products
• Ability to work on multiple projects

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule and Conditions

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

Required Qualifications

• High school diploma or GED and at least 5 years of related work experience, or an equivalent combination of education and experience
• Must be in good standing with the Department of Education

Preferred Qualifications

• Associate's degree
• Financial Aid work experience in a higher education setting

Salary

Hourly Pay Rate is $16.33

EEO Statement

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.