Financial Aid Processing & Counseling Coordinator

Louisiana State University; Baton Rouge (LA); On-site; USD 42,000 - 65,000; Full time

Job summary

Louisiana State University is seeking a Coordinator/ Financial Aid Processing Specialist to support the Office of Financial Aid & Scholarships in Baton Rouge. The role involves interpreting and entering verification items, resolving discrepancies, and communicating conflicts with students and families.

You will perform Title IV fund calculations, monitor refunds, and assist with special circumstances while providing guidance on federal and state financial aid programs.

Qualifications

• Bachelor’s degree required or equivalent experience with verifiable records.
• Experience interpreting/entering verification documentation.
• Familiarity with FAFSA/Title IV funds preferred.

Responsibilities

• Interpret and enter verification action items for admitted/continuing students.
• Identify and resolve discrepancies between self-reported data and documents.
• Communicate conflicts identified in verification process and resolution steps.
• Perform calculations for returning Title IV funds within ED timelines.
• Monitor posting of refunds for Title IV funds returned by students.
• Process special circumstances and independent status petitions.
• Counsel students on federal/state financial aid programs.
• Assist with overaward resolutions and program adjustments.
• Represent LSU in professional settings and events as needed.

Skills

Active Listening

Communication

Confidentiality

Critical Thinking

Customer-Focused

Decision Making

Policy Knowledge

Time Management

Education

Bachelor's Degree

Job description

Louisiana State University is seeking a Coordinator/ Financial Aid Processing Specialist to support the Office of Financial Aid & Scholarships in Baton Rouge. The role involves interpreting and entering verification items, resolving discrepancies, and communicating conflicts with students and families.

You will perform Title IV fund calculations, monitor refunds, and assist with special circumstances while providing guidance on federal and state financial aid programs.