Financial Aid Counselor, Student Loans — Empower Students

Xavier University of Louisiana; New Orleans (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Xavier University of Louisiana is seeking a Financial Aid Counselor, Student Loans to advise students and families on aid eligibility and processing. The role covers loan processing, entrance/exit counseling, scholarship processing, and related office operations, with travel as needed.

The counselor will verify, package, and communicate aid decisions, manage a caseload, and ensure accurate record-keeping within the student information system.

Responsibilities

• Provide individual financial aid counseling to current and prospective students and families.
• Evaluate financial aid applications (including FAFSA, scholarship and loan applications, if applicable).
• Determine financial aid eligibility and package aid in accordance with institutional, state, and federal regulations.
• Oversee a student caseload.
• Conduct verification of financial aid files and resolve conflicting data.
• Monitor student Satisfactory Academic Progress (SAP) and communicate eligibility status.
• Assist with loan processing, entrance/exit counseling, and debt management education.
• Present financial aid information during admissions and orientation events, with occasional travel.
• Maintain accurate records in the student information system.
• Respond to inquiries via phone, email, and in-person.
• Provide oversight of specific financial aid programs and assigned areas of responsibility.
• Monitor key performance indicators and share progress with the team on a regular basis.

Job description

Xavier University of Louisiana is seeking a Financial Aid Counselor, Student Loans to advise students and families on aid eligibility and processing. The role covers loan processing, entrance/exit counseling, scholarship processing, and related office operations, with travel as needed.

The counselor will verify, package, and communicate aid decisions, manage a caseload, and ensure accurate record-keeping within the student information system.