Student Financial Aid Advisor

National Louis University; Tampa (FL); On-site; USD 28,000 - 39,000; Full time

Job summary

National Louis University is seeking a Student Finance Representative to review student files, evaluate financial aid applications, award and advise students on Title IV funding. The role requires operation with high technical knowledge of aid programs and compliance with regulations, both by phone and email.

The position emphasizes analyzing eligibility, performing verifications, and maintaining accurate records while delivering exceptional service to students and peers alike.

Qualifications

• Customer-focused service orientation with timely and effective responses.
• Ability to adapt to changing conditions and demands.
• Proactive problem solving and solution-oriented thinking.
• Commitment to accuracy, attention to detail, and quality of work.

Responsibilities

• Comply with Federal, State, and institutional policies; interpret Title IV regulations.
• Review student financial aid files for completeness and verify requirements.
• Advise students on BBAY/SAY loan eligibility and resolve escalated issues.
• Maintain documentation and provide excellent customer service via phone and email.

Skills

Customer Focus

Flexibility

Problem Solving

Quality of Work

Education

High School Diploma/GED

Associates or Bachelor's degree preferred

Job description

National Louis University is seeking a Student Finance Representative to review student files, evaluate financial aid applications, award and advise students on Title IV funding. The role requires operation with high technical knowledge of aid programs and compliance with regulations, both by phone and email.

The position emphasizes analyzing eligibility, performing verifications, and maintaining accurate records while delivering exceptional service to students and peers alike.