Financial Aid Office Manager — Operations & Communications

Dillard University; New Orleans (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

Dillard University in New Orleans seeks an Office Manager for the Financial Aid and Scholarships Office. You will provide confidential administrative and clerical support, greet visitors, handle inquiries, and maintain documentation.

The role reports to the Director of Financial Aid and supports staff and students to ensure timely service delivery. Responsibilities include scheduling meetings, managing mail and files, coordinating events, budgeting for supplies, and overseeing office

Qualifications

• Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
• Proficiency with Google Drive and Google files
• Proficiency with Adobe Sign and PDFs
• Proficiency with social media, Twitter, in particular
• Demonstrated ability to exercise good judgment and discretion in handling sensitive and confidential information
• Excellent communication and interpersonal skills

Responsibilities

• Act as Financial Aid & Scholarships ombudsman by greeting visitors and directing visitors to appropriate area or person
• Screen incoming calls and respond independently when appropriate for the Office
• Provide administrative support to the Office of Financial Aid
• Read, date stamp, and route incoming mail; locate and attach appropriate file to correspondence
• Route all documents in Adobe for Office
• Schedule Zoom or in-person monthly meetings via email to office
• Maintain and file documents and records for the Office
• Organize and maintain a filing system of documents and records for the office
• Compose, handle, and make copies of correspondence and routine materials
• Schedule meetings and arrange conference calls
• Maintain faculty and adjunct classroom schedules
• Order and maintain supplies and arrange for equipment maintenance
• Organize graduation and award ceremony events for department
• Manage Financial Aid's Google Drive files and folders
• Manage Financial Aid's email account and social media accounts

Skills

Microsoft Office

Google Drive

Adobe Sign

Twitter (social media)

Education

Bachelor's degree

Tools

Microsoft Word

Outlook

Excel

Job description

Dillard University in New Orleans seeks an Office Manager for the Financial Aid and Scholarships Office. You will provide confidential administrative and clerical support, greet visitors, handle inquiries, and maintain documentation.

The role reports to the Director of Financial Aid and supports staff and students to ensure timely service delivery. Responsibilities include scheduling meetings, managing mail and files, coordinating events, budgeting for supplies, and overseeing office