Financial Aid Counselor (3-Year Term) NYC Campus

New York University; New York (NY); On-site; USD 77,000 - 85,000; Full time

Job summary

New York University on its New York campus is seeking a Financial Aid Counselor for a three-year limited-term role. You will provide exceptional service by advising applicants, admitted and current students, families, and community members via phone, email, virtual, and in-person meetings.

You will help with a broad range of financial aid questions and resolve issues following NYU policies. Responsibilities include monitoring compliance with Title IV and institutional policies, and supporting a

Qualifications

• Bachelor's degree required.
• 2+ years in financial aid or student services.
• Knowledge of financial aid types and eligibility criteria.
• Strong customer service, organizational and communication skills.
• Experience with PeopleSoft, Campus Logic, Image Now, IDOC, Service Link, Cisco.

Responsibilities

• Advise applicants, admitted and current students, families, and community members on financial aid processes.
• Assist with resolving problems and clarify NYU financial aid policies.
• Monitor and support compliance with Title IV and institutional policies.

Skills

Customer service

Interpersonal skills

Organizational skills

Technology proficiency

Education

Bachelor's Degree

Tools

PeopleSoft

Campus Logic

Image Now

IDOC

Service Link

Cisco

Job description

New York University on its New York campus is seeking a Financial Aid Counselor for a three-year limited-term role. You will provide exceptional service by advising applicants, admitted and current students, families, and community members via phone, email, virtual, and in-person meetings.

You will help with a broad range of financial aid questions and resolve issues following NYU policies. Responsibilities include monitoring compliance with Title IV and institutional policies, and supporting a