Financial Aid Advisor

Alaska; Anchorage (AK); Presencial; USD 52.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition waivers for employees and/or a

Retirement options

Annual leave and holidays

Descripción de la vacante

The University of Alaska in Anchorage is seeking a Financial Aid Advisor to assist students and families through the financial aid application and awarding process. You will work directly with students to explain federal, state, and institutional requirements and to help resolve issues.

This full-time role requires strong organizational and communication skills, comfort with data entry in Banner and other systems, and the ability to work both independently and as part of a team in a fast-paced

Formación

• Associate's degree in a related field and two years of relevant experience.
• Knowledge of federal financial aid rules and regulations.
• Experience in customer service, preferably with finances.
• Ability to interpret and apply federal/state/institutional policies.

Responsabilidades

• Process federal, state, and institutional financial aid awards.
• Adjust cost of attendance (COA) as needed.
• Prepare and disseminate financial aid information to students and families.
• Explain requirements and assist students through the application/awarding process.

Conocimientos

Public speaking

Organizational skills

Interpersonal skills

Communication

Conflict resolution

Teamwork

Project management

Data entry

Problem solving

Attention to detail

Educación

Associate's degree in a related field

Two years relevant experience

Herramientas

Banner

Student information systems

Financial aid systems

Descripción del empleo

The Financial Aid Advisor is responsible for a wide range of duties in support of UAA students and their financial aid needs. Financial Aid Advisors work directly with students and families to assist them through the financial aid application and awarding process. Major responsibilities include processing federal, state, and institutional awards, adjusting cost of attendance (COA), and the preparation and dissemination of financial aid information. This position involves a great deal of attention-to-detail and ability to interpret and apply federal, state, and institutional policies.

Expert functional understanding of financial aid management systems and on-line student academic records systems (preferably Banner); Knowledge of University systems to be able to refer students to appropriate area for assistance. Knowledge of best practices, federal and state laws and legal issues associated with and applicable to financial aid and higher education. Knowledge of marketing/advertising principles. Advanced public speaking skills. Ability to troubleshoot situations to determine the best course of action. Ability to work as an influential part of a team. Ability to apply theories gained through experience and education. Understand and comply with safeguarding procedures for confidential records per FERPA (Family Education Rights and Privacy Act). Strong organizational skills with the ability to carry out multiple tasks in a timely manner. Ability to work effectively in a fast-paced environment. Annual participation in Department of Education, NASFAA, regional and/or state offered financial aid training sessions. Understanding and adherence to the Federal Right to Privacy Act of 1974 as amended.

The successful candidate must not be in default on any federal student loan.

Two or more years of professional experience performing work that requires the consistent application of highly complex regulations; Experience using technology to streamline processes; Data entry and retrieval in multiple types of computer programs; Excellent organizational, interpersonal, communication and conflict-resolution skills; good judgment, discretion and ability to maintain confidentiality; ability to interact with diverse constituencies; ability to manage multiple tasks simultaneously; ability to work both on a team and independently; project management skills; strong computer skills.

Minimum Qualifications:

An Associate's degree in a related field and two years relevant experience, or an equivalent combination of training and experience. Knowledge of federal financial aid rules and regulations. Experience working in a customer service field, preferably with finances above and beyond typical retail sales.

Position Details:

This position is located on the Anchorage campus. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.

Application review will begin immediately. To ensure consideration, you must submit your application by 11:55 PM Alaska Standard Time on November 22, 2026.

If you have any questions regarding this position, please contact Leslie Helm, UAA Enrollment Services, at [e-mail].

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at [e-mail].

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

Access to the reports is available at:

UAA (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or [e-mail]/907-786-1214 or [e-mail].

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance, and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or [e-mail].

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/compliance/clery-act/annual-security-reports.html. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing [e-mail].