Financial Aid Administrative Specialist

Cedar Crest College; Allentown (Lehigh County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tuition benefit

Comprehensive benefits

Professional development

Job summary

Cedar Crest College is seeking an Administrative Assistant for Financial Aid to provide comprehensive support to the Financial Aid Office and Student Accounts. The role requires knowledge of FAFSA processes, verification, and communicating with students, families, and staff.

The successful candidate will manage data entry in PowerFAIDS, update records in Jenzabar, assist with invoicing and communications, and help create accurate forms, brochures, and notices.

Qualifications

• Bachelor’s degree preferred; higher education experience preferred.
• Excellent verbal and written communication skills.
• Proficiency with computers and various software applications.
• Experience with PowerFAIDS, Jenzabar, and imaging systems.

Responsibilities

• Answer phone, check voicemail and respond to emails; greet students and families.
• Import data from ED Connect and load into PowerFAIDS; match records in Jenzabar.
• Data entry of documents, follow-up and notices of missing requirements in PowerFAIDS.

Skills

Verbal communication

Written communication

Computer skills

Office software

Customer service

Education

Bachelor's degree preferred

Tools

PowerFAIDS

Jenzabar

Alchemy imaging

Job description

Cedar Crest College is seeking an Administrative Assistant for Financial Aid to provide comprehensive support to the Financial Aid Office and Student Accounts. The role requires knowledge of FAFSA processes, verification, and communicating with students, families, and staff.

The successful candidate will manage data entry in PowerFAIDS, update records in Jenzabar, assist with invoicing and communications, and help create accurate forms, brochures, and notices.