Financial Advocate: Patient Financing & Aid - Onsite

Advocate Health; Albemarle (NC); Vor Ort; USD 32.000 - 47.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Health benefits

Education assistance

Retirement plans

Adoption assistance

Zusammenfassung

Advocate Health is seeking a Financial Advocate to join our on-site team in North Carolina. The role focuses on determining patient financial responsibility prior to services, explaining costs to patients, and arranging upfront payments.

The position supports uninsured patients and assists with Medicaid/charity applications, while staying current on government funding rules. Candidates typically have 2 years in patient access, healthcare, insurance, or customer service, with strong communication

Qualifikationen

• 2 years of experience in Patient Access, healthcare, insurance, or customer service.
• Knowledge of HIPAA regulations and patient privacy.
• Ability to communicate complex financial information clearly to patients.

Aufgaben

• Calculate personalized estimates of patient financial responsibility prior to service.
• Explain deductibles, coinsurance, and copays and impact on out-of-pocket costs.
• Obtain upfront payment for self-pay balances and set up payment arrangements.
• Assist uninsured patients in applying for Medicaid or charity programs and coordinate with relevant agencies.
• Understand and explain insurance benefits, denials, and appeals processes.

Kenntnisse

Patient Access

Healthcare

Insurance

Customer Service

HIPAA

Ausbildung

High School Graduate

GED/HSED

Jobbeschreibung

Advocate Health is seeking a Financial Advocate to join our on-site team in North Carolina. The role focuses on determining patient financial responsibility prior to services, explaining costs to patients, and arranging upfront payments.

The position supports uninsured patients and assists with Medicaid/charity applications, while staying current on government funding rules. Candidates typically have 2 years in patient access, healthcare, insurance, or customer service, with strong communication