Finance & Operations Support Analyst

Julius-Silvert,-Inc.-1; Philadelphia (Philadelphia County); On-site; USD 70,000 - 100,000; Full time

Job summary

Julius Silvert in Philadelphia, PA is seeking an F&O Support Analyst to maintain and optimize Microsoft Dynamics 365 Finance & Operations across inventory, orders, and financial modules. You will partner with finance, warehouse, and operations teams to resolve issues and guide users through system processes.

The role requires 2+ years of ERP support experience, a solid grasp of supply chain and basic accounting principles, and the ability to communicate complex concepts to non-technical staff in

Qualifications

• 2+ years of experience supporting ERP systems, specifically Finance & Operations (Dynamics 365 F&O preferred).
• Strong understanding of supply chain, inventory management, and basic accounting/finance principles.
• Excellent problem-solving and ability to translate technical concepts to non-technical staff.

Responsibilities

• Provide tier 1 and tier 2 functional support to end-users utilizing the Finance and Operations ERP system.
• Troubleshoot system errors, workflow bottlenecks, and data discrepancies within inventory, order management, and financial modules.
• Assist in onboarding and training new employees on core F&O system functionality and best practices.

Skills

ERP support

Dynamics 365 F&O

Supply chain

Inventory management

Basic accounting

Troubleshooting

User training

Tools

Microsoft Dynamics 365 F&O

Job description

Company: Julius SilvertLocation: Philadelphia, PA (100% Onsite)Schedule: Monday – Friday, 8:00 AM – 5:00 PM (1-hour lunch break)About Us: In business since 1915, Julius Silvert is a premier specialty food distributor serving top chefs, restaurants, and culinary institutions across the Northeast and Mid-Atlantic. We rely on state-of-the-art technology, logistics, and enterprise systems to ensure our exceptional ingredients are delivered fresh and on time. We are looking for a dedicated F&O Support Analyst to help maintain and optimize the vital systems that keep our business moving.Role: Overview The F&O (Finance & Operations) Support Analyst serves as the primary technical and functional support contact for our ERP system (Microsoft Dynamics 365 F&O / Enterprise systems). You will work closely with our finance, warehouse, and operations teams to troubleshoot issues, guide users through system processes, and ensure our distribution workflows run smoothly.Key ResponsibilitiesProvide tier 1 and tier 2 functional support to end-users utilizing the Finance and Operations ERP system.Troubleshoot system errors, workflow bottlenecks, and data discrepancies within inventory, order management, and financial modules.Assist in onboarding and training new employees on core F&O system functionality and best practices.Act as a liaison between the operations team and senior developers/system administrators to escalate complex technical bugs.Monitor system performance and assist with testing during system upgrades or new module rollouts.Perform additional IT and operational duties as needed to support a dynamic warehouse and distribution environment.#IND123Qualifications:2+ years of experience supporting ERP systems, specifically Finance & Operations (Microsoft Dynamics 365 F&O preferred).Strong understanding of supply chain, inventory management, and basic accounting/finance principles.Excellent problem-solving skills and the ability to translate technical concepts to non-technical warehouse and office staff.Ability to thrive in a fast-paced, high-volume distribution environment.