Finance & Operations Support Analyst

Julius Silvert, Inc; Philadelphia (Philadelphia County); On-site; USD 65,000 - 95,000; Full time

Job summary

Julius Silvert, Inc, a premier Northeast food distributor, is seeking an F&O Support Analyst to maintain and optimize our Microsoft Dynamics 365 Finance & Operations ERP. You will partner with finance, warehousing, and operations to resolve issues and ensure smooth distribution workflows.

The role emphasizes end-user training, process improvement, and collaboration with senior developers. Onsite, Monday–Friday, with standard hours, and a dynamic warehouse environment.

Qualifications

• 2+ years of experience supporting ERP systems, specifically Finance & Operations.
• Strong understanding of supply chain, inventory management, and basic accounting/finance principles.
• Excellent problem-solving skills and the ability to translate technical concepts to non-technical staff.
• Thrives in a fast-paced, high-volume distribution environment.

Responsibilities

• Provide tier 1 and tier 2 ERP support to end-users.
• Troubleshoot system errors, workflows, and data discrepancies.
• Onboard and train employees on core F&O functionality.
• Liaise between operations and developers to resolve complex bugs.
• Monitor system performance and assist with upgrades and testing.
• Support warehouse and distribution operations with IT duties.

Skills

ERP support

F&O familiarity

Problem solving

Communication

Tools

Microsoft Dynamics 365 F&O

Job description

Company: Julius Silvert
Location: Philadelphia, PA (100% Onsite)
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (1-hour lunch break)

About Us: In business since 1915, Julius Silvert is a premier specialty food distributor serving top chefs, restaurants, and culinary institutions across the Northeast and Mid-Atlantic. We rely on state-of-the-art technology, logistics, and enterprise systems to ensure our exceptional ingredients are delivered fresh and on time. We are looking for a dedicated F&O Support Analyst to help maintain and optimize the vital systems that keep our business moving.

Role: Overview The F&O (Finance & Operations) Support Analyst serves as the primary technical and functional support contact for our ERP system (Microsoft Dynamics 365 F&O / Enterprise systems). You will work closely with our finance, warehouse, and operations teams to troubleshoot issues, guide users through system processes, and ensure our distribution workflows run smoothly.

Key Responsibilities

• Provide tier 1 and tier 2 functional support to end-users utilizing the Finance and Operations ERP system.
• Troubleshoot system errors, workflow bottlenecks, and data discrepancies within inventory, order management, and financial modules.
• Assist in onboarding and training new employees on core F&O system functionality and best practices.
• Act as a liaison between the operations team and senior developers/system administrators to elevate complex technical bugs.
• Monitor system performance and assist with testing during system upgrades or new module rollouts.
• Perform additional IT and operational duties as needed to support a dynamic warehouse and distribution environment.

Qualifications

• 2+ years of experience supporting ERP systems, specifically Finance & Operations (Microsoft Dynamics 365 F&O preferred).
• Strong understanding of supply chain, inventory management, and basic accounting/finance principles.
• Excellent problem-solving skills and the ability to translate technical concepts to non-technical warehouse and office staff.
• Ability to thrive in a fast-paced, high-volume distribution environment.