Finance & Operations Specialist - Hybrid (Nonprofit)

Make-A-Wish Foundation of Central and Western North Carolina; Charlotte (NC); Hybrid; USD 48,000 - 65,000; Full time

Job summary

Make-A-Wish Foundation of Central and Western North Carolina is seeking an Operations and Finance Specialist to support the Finance and Operations Team. The role administers accounts payable, onboarding, benefits, and HR processes while handling technology coordination and records in a nonprofit setting.

The successful candidate will be detail-oriented, customer-service focused, and capable of managing multiple priorities in a fast-paced environment.

Qualifications

• Bachelor’s degree required.
• Exemplary customer service skills and positive attitude.
• Excellent organizational skills and attention to detail; meet deadlines.
• Knowledge of Microsoft Office programs and general office equipment.
• High sensitivity when dealing with staff, donors, board members, volunteers, and wish families.
• Must be adaptable, self-motivated and able to work with minimal supervision.

Responsibilities

• Maintains professional presence and rapport with volunteers, donors, board members, wish families, staff, and community.
• Manage Accounts Payable weekly including vendor setup, coding, approvals, and payments.
• Support onboarding activities and benefits administration for new employees.
• Assist with job postings, resume inbox, and hiring process support.
• Coordinate HR training and handbook reviews.
• Support benefits management including enrollment and payments.
• Coordinate operational requests (insurance certificates, system access, background checks, SharePoint access).
• Manage interns onboarding and needs.
• Complete quarterly program/event inventory reporting.
• Process expense reports monthly for Development/Leadership/Operations.
• Assist AR with stewardship during events.
• Serve as internal technology coordinator with equipment procurement and user support.
• Ensure compliance with financial policies, controls, and audits.

Skills

Customer service

Organizational skills

Microsoft Office

Adaptability

Attention to detail

Communication

Education

Bachelor’s degree

Tools

SharePoint

HRIS

Job description

Make-A-Wish Foundation of Central and Western North Carolina is seeking an Operations and Finance Specialist to support the Finance and Operations Team. The role administers accounts payable, onboarding, benefits, and HR processes while handling technology coordination and records in a nonprofit setting.

The successful candidate will be detail-oriented, customer-service focused, and capable of managing multiple priorities in a fast-paced environment.