Finance Manager, Donor Ops & Salesforce Analytics

The Rome Group; Missouri; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with employer match

Paid Parental Leave

Generous PTO

Health Savings Account

Employee assistance program

Job summary

Make-A-Wish Missouri & Kansas is seeking a Finance Manager to oversee finance operations, donor data processes and Salesforce administration. You will ensure accurate donor records, reconcile contributions, and support dashboards and reporting for chapter decisions across Missouri and Kansas.

The role emphasizes financial accuracy, process improvement and collaboration across teams to steward donor generosity and advance fundraising efforts in the region.

Qualifications

• Bachelor’s degree in accounting, finance, data analytics, business administration or a related field.
• 3 to 5 years of experience in finance, donor operations or CRM administration.
• Salesforce experience required.
• Advanced Excel proficiency.
• Strong analytical and problem-solving skills.
• Strong attention to detail and commitment to data integrity, confidentiality and accuracy.
• Ability to collaborate across teams, communicate clearly and provide strong internal and external customer service.
• A continuous improvement mindset and the ability to support process improvements, reporting needs and organizational planning.

Responsibilities

• Processing and reconciling charitable contributions, while helping ensure donor gifts are accurately recorded and aligned with chapter financial processes.
• Managing Salesforce batch processing and maintaining clean, accurate donor and constituent records.
• Supporting donor acknowledgments, correspondence and donor inquiries with professionalism and care.
• Maintaining donor and constituent database integrity, including accounts, contacts, campaigns and opportunities.
• Performing data cleanup and ongoing database maintenance to support accurate reporting and strong organizational decision-making.
• Creating reports and dashboards, while supporting user reporting requests across the chapter.
• Reconciling fundraising revenue between Salesforce and NetSuite to support accurate financial records.
• Logging ACH transactions, managing weekly payment processing and supporting month-end financial activities.
• Preparing audit documentation and helping maintain internal controls and financial policies.
• Generating recurring operational reports and supporting KPI tracking, dashboard maintenance, forecasting and budgeting activities.
• Analyzing fundraising and revenue trends to help inform planning, reporting and operational improvements.

Skills

Salesforce

Advanced Excel

Analytical thinking

Data integrity

Cross-team collaboration

Education

Bachelor’s degree in accounting/finance/data analytics/business

Tools

Salesforce

Job description

Make-A-Wish Missouri & Kansas is seeking a Finance Manager to oversee finance operations, donor data processes and Salesforce administration. You will ensure accurate donor records, reconcile contributions, and support dashboards and reporting for chapter decisions across Missouri and Kansas.

The role emphasizes financial accuracy, process improvement and collaboration across teams to steward donor generosity and advance fundraising efforts in the region.