Finance IT Help Desk Specialist I

Brookdale Senior Living in; Brentwood (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Health insurance

Job summary

Brookdale Senior Living seeks an End User Support Specialist I (Finance) to deliver first-level IT support for finance systems, diagnose problems, document issues, and assist with escalation while maintaining strong customer service in a fast-paced environment.

The role emphasizes problem diagnosis, end-user education, and collaboration with IT teams to ensure timely resolutions and smooth operations in Brookdale's finance environment.

Qualifications

• Provides first level of end user support and education across technologies.

Responsibilities

• Provide phone and email support to Brookdale associates in a high-volume, fast-paced environment.

Skills

Problem solving

Attention to detail

Organizational skills

Independent work

Education

High school diploma

Associate's degree or higher (preferred)

Job description

Brookdale Senior Living seeks an End User Support Specialist I (Finance) to deliver first-level IT support for finance systems, diagnose problems, document issues, and assist with escalation while maintaining strong customer service in a fast-paced environment.

The role emphasizes problem diagnosis, end-user education, and collaboration with IT teams to ensure timely resolutions and smooth operations in Brookdale's finance environment.