F&I Manager: Drive Finance Solutions & Customer Experience

AutoNation; Town of Florida (NY); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Competitive compensation

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Associate vehicle discounts

YouDecide deals

DRVPNK cancer charity

Job summary

AutoNation, a leading automotive retailer, seeks an F&I Manager to guide financing decisions and bridge the gap between sales and lenders. You will present financing options, maintain compliance, and build lasting customer relationships as part of a dynamic team.

Join AutoNation to lead credit decisions, optimize deals, and drive a superior customer experience across our nationwide network. This role emphasizes leadership, innovation, and delivering value for customers and the company.

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Prior sales experience preferred but not required.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Experience and desire to work with technology.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with our employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Skills

Proven leadership experience

Strategic thinking

People development

Education

High school diploma or equivalent

Job description

AutoNation, a leading automotive retailer, seeks an F&I Manager to guide financing decisions and bridge the gap between sales and lenders. You will present financing options, maintain compliance, and build lasting customer relationships as part of a dynamic team.

Join AutoNation to lead credit decisions, optimize deals, and drive a superior customer experience across our nationwide network. This role emphasizes leadership, innovation, and delivering value for customers and the company.