Finance Associate

Intelliswift - An LTTS Company; Nashville (TN); Hybrid; USD 28,413 - 40,467; Full time

Job summary

A technology services company in Nashville is hiring an AR Analyst- Finance Associate II for a 6-month contract. This hybrid role involves building customer relationships to manage past due accounts. Required skills include collections experience and proficiency in Microsoft Suite, especially Excel. Ideal candidates are flexible with their start time and may include new graduates.

Qualifications

• At least 1-year prior collections and customer service experience preferred.
• Strong communication skills – written and oral.
• Happy to consider New College Graduates.

Responsibilities

• Build relationships with customers to collect past due accounts.
• Reduce delinquency on assigned portfolio.
• Utilize technology effectively to accomplish goals.

Skills

Customer Service

Collections experience

Microsoft Suite proficiency

Communication skills

Analytical skills

Education

High School Diploma

Associates' or Bachelor's Degree in business-related disciplines

Tools

Microsoft Excel

Job description

Overview

Title: AR Analyst- Finance Associate II

Duration: 6 months with possible extension/hire

Please note: This is currently a Hybrid position which requires the worker to go into the office 2 days per week and perhaps 3 days per week. Local candidates or candidates with a reasonable commute should be submitted only.

Pay Rate: $25/hour

Responsibilities

• Builds relationships with the customers and utilizes the appropriate method of contact with the goal of collecting past due accounts.
• Works to reduce delinquency on assigned portfolio, conducts root cause analysis of past due accounts, collaborates with customers and stakeholders to resolve issues.
• Follows set escalation procedures for non-responsive customers or problem accounts based on careful analysis of the situation.
• Effectively utilizes technology, systems, and tools to accomplish set tasks and goals.
• Collaborates with customers and stakeholders to drive resolution of past dues.

Qualifications

• High School Diploma
• At least 1-year Prior Collections and Customer Service experience preferred
• Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience with Excel
• Excellent interpersonal and communication skills, (written and oral)
• Personal accountability and high level of integrity
• Team player
• Experience with customer service environments, preferably in shared services but not required.
• Strong communication skills – written and oral.
• Analytical skills – root cause analysis and process improvement.
• Happy to consider New College Graduates - Associates’ and/or Bachelors’ Degrees in business-related disciplines preferred but not required.

Schedule

This is a Monday to Friday position with an 8-hour day expectation. Start time might be flexible, 7:00 AM to 9:00 AM.

Job Details

• Seniority level: Associate
• Employment type: Contract
• Job function: Accounting/Auditing
• Industries: Manufacturing