Final Mile Territory Lead - Route & Team Performance

Tractor Supply Company; Zebulon (NC); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Tractor Supply Company is seeking a Territory Manager to lead a team of delivery drivers in our Final Mile operations. You will oversee day-to-day logistics, optimize routes, and drive safety and customer service standards while meeting performance targets.

You will manage schedules, conduct route audits, mentor drivers, resolve issues, and collaborate with store teams. A minimum of 3 years in delivery/logistics leadership, a HS diploma, and a valid driver’s license are required; a Bachelor's

Qualifications

• 3+ years proven experience in managing delivery teams or logistics.
• High school diploma required; Bachelor's degree a plus.
• Valid driver’s license with clean driving record.

Responsibilities

• Lead, supervise, and motivate a team of delivery drivers to ensure timely, accurate, and safe delivery of products to customers.
• Monitor daily delivery schedules and adjust to maximize efficiency.
• Conduct route audits and provide feedback to drivers to improve performance and safety.
• Apply workforce planning to attract talent and optimize staffing.
• Handle customer complaints or delivery issues and ensure satisfaction.

Skills

Leadership

Team management

Safety

Problem-solving

Communication

Adaptability

Driver's license

Education

High school diploma

Bachelor's degree a plus

Job description

Tractor Supply Company is seeking a Territory Manager to lead a team of delivery drivers in our Final Mile operations. You will oversee day-to-day logistics, optimize routes, and drive safety and customer service standards while meeting performance targets.

You will manage schedules, conduct route audits, mentor drivers, resolve issues, and collaborate with store teams. A minimum of 3 years in delivery/logistics leadership, a HS diploma, and a valid driver’s license are required; a Bachelor's