Final Mile Territory Leader – Seattle Delivery Ops

Tractor Supply Company; Seattle, Northern (WA, KY); Hybrid; USD 58,000 - 94,000; Full time

Benefits offered by this job

Life insurance

Disability insurance

Paid parental leave

Tuition reimbursement

Job summary

Tractor Supply Company in Seattle, WA is seeking a Territory Manager for our Final Mile delivery operations. You will lead a team of delivery drivers, optimize routes, and ensure safe, timely deliveries while delivering strong customer service.

The role requires 3+ years in managing delivery teams or logistics, a high school diploma (Bachelor's preferred), and a commitment to safety and continuous improvement. Hybrid work and competitive pay are offered.

Qualifications

• Experience: 3+ years proven experience in managing delivery teams, logistics, or operations in a final mile or transportation setting.
• Education: High school diploma or equivalent required. Bachelor’s degree in business, logistics, or a related field is a plus.
• Professional Certifications: None

Responsibilities

• Lead, supervise, and motivate a team of delivery drivers to ensure the timely, accurate, and safe delivery of products to customers.
• Monitor and manage daily delivery schedules, adjusting as necessary to ensure timely deliveries and maximize operational efficiency.
• Conduct regular route audits and provide feedback to drivers to improve performance, safety, and customer service.
• Apply workforce planning knowledge to evaluate labor markets and devise strategies to attract talent
• Support collaborative work environment through continuous communication and relationship building
• Ensure drivers are adhering to all company policies, safety standards, and local traffic regulations.
• Provide ongoing training and development for delivery drivers, ensuring they are equipped with the necessary tools and knowledge to succeed.
• Act as the primary point of contact for drivers, addressing any concerns, issues, or questions that arise during their shifts.
• Analyze performance metrics, identify areas for improvement, and implement strategies to increase efficiency and customer satisfaction.
• Handle customer complaints or delivery issues, ensuring prompt resolution and maintaining high customer satisfaction levels.

Skills

Leadership

Team management

Communication

Problem solving

Safety compliance

Education

High school diploma

Bachelor's degree in business/logistics

Job description

Tractor Supply Company in Seattle, WA is seeking a Territory Manager for our Final Mile delivery operations. You will lead a team of delivery drivers, optimize routes, and ensure safe, timely deliveries while delivering strong customer service.

The role requires 3+ years in managing delivery teams or logistics, a high school diploma (Bachelor's preferred), and a commitment to safety and continuous improvement. Hybrid work and competitive pay are offered.