Final Mile Territory Lead — Delivery Ops

Tractor Supply Company; Weaverville (NC); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Tractor Supply Company in Weaverville, NC seeks a Territory Manager for Final Mile to lead a team of delivery drivers, optimize routes, and ensure safe, timely deliveries with excellent customer service. You will manage daily schedules, coach drivers, and resolve issues while maintaining high safety standards.

The role emphasizes leadership, safety, and process improvement in a flexible, hybrid store-delivery environment. A background in logistics and final mile operations is preferred.

Qualifications

• 3+ years proven experience managing delivery teams, logistics, or operations in a final mile or transportation setting.
• High school diploma or equivalent required; Bachelor’s degree in business, logistics, or related field is a plus.
• Any combination of education and experience will be considered.

Responsibilities

• Lead, supervise, and motivate delivery drivers to ensure timely, accurate, and safe delivery.
• Monitor and manage daily delivery schedules for timeliness and efficiency.
• Conduct route audits and provide feedback to improve performance, safety, and service quality.
• Provide ongoing training and development for drivers.
• Act as primary point of contact for drivers and resolve issues during shifts.
• Analyze performance metrics and implement improvement strategies.

Skills

Leadership

Safety & compliance

Route optimization

Problem solving

Communication

Driver license

Education

High school diploma or equivalent

Bachelor’s degree in business/logistics or related field (plus)

Job description

Tractor Supply Company in Weaverville, NC seeks a Territory Manager for Final Mile to lead a team of delivery drivers, optimize routes, and ensure safe, timely deliveries with excellent customer service. You will manage daily schedules, coach drivers, and resolve issues while maintaining high safety standards.

The role emphasizes leadership, safety, and process improvement in a flexible, hybrid store-delivery environment. A background in logistics and final mile operations is preferred.