Final Mile Territory Manager — Lead Delivery Team

Tractor Supply Company; Midland (NC); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Tuition reimbursement

Parental leave

Job summary

Tractor Supply Company in Midland, NC is seeking a Territory Manager for Final Mile delivery, overseeing a team of drivers to ensure timely, safe product delivery and high customer service.

You will manage schedules, optimize routes, train drivers, and analyze performance metrics. This hybrid role requires strong leadership and a focus on safety and compliance.

Join a company that values teamwork and continuous improvement, with career growth opportunities in field operations.

Qualifications

• 3+ years managing delivery teams or logistics in final mile or transportation.
• Experience leading operations and improving delivery performance.
• Strong safety and customer service focus.

Responsibilities

• Lead and motivate a team of delivery drivers for timely, safe deliveries.
• Optimize daily delivery schedules and routes for efficiency.
• Conduct route audits and provide performance feedback.
• Resolve issues and manage driver inquiries during shifts.
• Monitor compliance with safety policies and regulations.
• Provide training and development for drivers.
• Analyze metrics to improve efficiency and customer satisfaction.
• Serve as primary contact for drivers and stakeholders.
• Address customer complaints promptly to maintain satisfaction.

Skills

Delivery leadership

Logistics management

Final mile operations

Team supervision

Education

High school diploma

Bachelor’s degree preferred

Job description

Tractor Supply Company in Midland, NC is seeking a Territory Manager for Final Mile delivery, overseeing a team of drivers to ensure timely, safe product delivery and high customer service.

You will manage schedules, optimize routes, train drivers, and analyze performance metrics. This hybrid role requires strong leadership and a focus on safety and compliance.

Join a company that values teamwork and continuous improvement, with career growth opportunities in field operations.