Final Mile Operations Leader: P&L & Growth

Pulse Final Mile

Fontana (CA)

On-site

USD 85,000 - 120,000

Full time

41 hours ago

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Job summary

Pulse Final Mile is seeking an Operations Manager in Fontana, CA to lead home-delivery support and drive efficiency. You will coordinate with network partners, customers, and retail clients, while managing onboarding and development of carrier partners.

The role emphasizes P&L oversight and hands-on leadership of the operations team. You will work directly with the Director of Operations, employing Office tools and SharePoint to maintain metrics, train staff, and uphold Pulse standards in a

Qualifications

Bachelor’s degree or equivalent related work or military experience.
5 years of operations experience.
Supervisory experience in a transportation/supply chain environment.
P&L experience.
Excellent analytical, communication, and time management skills.

Responsibilities

Coordinate effective communication flow between network partners, customers, clients, and retail partners.
Provide on-site warehouse support daily to ensure compliance with client SOW procedures.
Oversee onboarding, training, and development of network carrier partners (NCPs).
Act as local Pulse representative and maintain Pulse standards and culture.
Directly manage P&L and demonstrate fiscal responsibility in operations.
Hire, train, and develop direct reports; report to the Director of Operations.
Serve as a subject matter expert in client- and Pulse-related matters.
Utilize Excel, PowerPoint, Word, Power Apps, and SharePoint effectively.
Ensure compliance with contract metrics and terms; maintain high operational standards.