Final Mile Delivery Ops Manager | Lead, Optimize & Deliver

Williams-Sonoma, Inc. Supply Chain; California; Vor Ort; USD 85.000 - 100.000; Vollzeit

Benefits dieser Stelle

Generous employee discounts

401(k) plan

Paid vacations

Health benefits

Dental and vision insurance

Zusammenfassung

Williams-Sonoma, Inc. Supply Chain in City of Industry, CA is seeking an Operations Manager – Final Mile Delivery to lead last-mile logistics, manage 3PL partners, and drive continuous improvement.

You will oversee labor scheduling, safety, and on-time delivery while maintaining high service standards across the DC network. The role requires strong leadership, data-driven decision making, and experience with Excel, Power BI, and cost control.

Qualifikationen

• High School Diploma or Equivalent, and 3 - 5 years of relevant distribution or manufacturing management/leadership experience
• In lieu of a degree, 6-8 years of progressively responsible distribution leadership experience
• This is an onsite and in office role
• Data-driven mindset with expertise cost control and operational efficiency
• Ability to lead and coach an hourly employee team
• Manage relationships with third party delivery providers to maintain contractual standards
• Ability to communicate effectively with excellent interpersonal and customer relations skills
• Must be highly organized and process oriented with the ability to complete tasks on time
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Strong technical skills required, but not limited to Microsoft Excel, Word, PowerPoint and Power BI reporting

Aufgaben

• Oversee daily final mile delivery operations, ensuring efficiency, cost control, and adherence to Final Mile performance metrics
• Monitor route optimization strategies to improve delivery speed and quality while reducing costs
• Build, maintain and manage relationships with third-party delivery partners (3PLs) and contractors
• Lead, coach, and develop associates, and oversee labor scheduling and attendance tracking
• Maintain warehouse organization and ensure OSHA compliance and safety audits
• Develop contingency plans for seasonal demand and disruptions
• Drive a customer-centric culture by improving on-time delivery and reducing damages

Kenntnisse

Leadership

People management

Data-driven decisions

Cost control

Communication

Ausbildung

High School Diploma or Equivalent

6-8 years distribution leadership experience (in lieu of degree)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Power BI

Jobbeschreibung

Williams-Sonoma, Inc. Supply Chain in City of Industry, CA is seeking an Operations Manager – Final Mile Delivery to lead last-mile logistics, manage 3PL partners, and drive continuous improvement.

You will oversee labor scheduling, safety, and on-time delivery while maintaining high service standards across the DC network. The role requires strong leadership, data-driven decision making, and experience with Excel, Power BI, and cost control.