Final Mile Delivery Operations Lead

Williams-Sonoma Inc.; California; Vor Ort; USD 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

Generous discount on Williams-Sonoma,,

401(k) plan

Paid vacations

Health benefits

Employee Assistance Programs

Time Off to Volunteer

Matching Gifts Community Service

Holidays

Zusammenfassung

Williams-Sonoma, Inc. is seeking an Operations Manager – Final Mile Delivery in City of Industry, CA, to lead and optimize last-mile logistics, manage 3PL partners, and ensure on-time, cost-effective product delivery.

The role emphasizes safety, process improvement, and customer satisfaction within a fast-paced supply chain environment. You will supervise associates, oversee labor scheduling, and drive route optimization while coordinating with warehouse operations and contingency planning to

Qualifikationen

• High School Diploma or Equivalent, and 3 - 5 years of relevant distribution or manufacturing management/leadership experience
• In lieu of a degree, 6-8 years of progressively responsible distribution leadership experience
• This is an onsite and in office role
• Data-driven mindset with cost control and operational efficiency
• Ability to lead and coach an hourly employee team
• Manage relationships with third party delivery providers to maintain contractual standards
• Ability to communicate effectively with interpersonal and customer relations skills
• Must be highly organized and process oriented with the ability to complete tasks on time
• Ability to adapt and change processes to keep pace with evolving business requirements
• Strong technical skills with Excel, Word, PowerPoint and Power BI reporting

Aufgaben

• Lead, coach, and develop associates; oversee labor scheduling and attendance tracking
• Build and manage relationships with 3PLs and delivery partners
• Oversee daily final mile operations; monitor route optimization and costs
• Drive a customer-centric culture to improve on-time delivery and reduce damages
• Maintain warehouse safety and OSHA compliance; conduct safety inspections
• Maintain inventory control and dock flow efficiency
• Develop contingency plans for seasonal demand and disruptions

Kenntnisse

Data-driven mindset

Team leadership

Cost control

Operational efficiency

Contract management

3PL management

Excel

Power BI

Word

PowerPoint

Ausbildung

High School Diploma or Equivalent

Tools

Microsoft Excel

Power BI

Microsoft Word

PowerPoint

Jobbeschreibung

Williams-Sonoma, Inc. is seeking an Operations Manager – Final Mile Delivery in City of Industry, CA, to lead and optimize last-mile logistics, manage 3PL partners, and ensure on-time, cost-effective product delivery.

The role emphasizes safety, process improvement, and customer satisfaction within a fast-paced supply chain environment. You will supervise associates, oversee labor scheduling, and drive route optimization while coordinating with warehouse operations and contingency planning to