Fulfillment Operations Leader

Amazon; Fontana (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon is seeking an Operations Manager in Fontana, CA to lead and develop a team of salaried and hourly staff. You will drive safety, quality, and on-time delivery while using data-driven decisions to improve productivity.

Expect a dynamic shift environment with heavy collaboration across Safety, Engineering, and HR, and opportunities for growth within a rapidly expanding fulfillment network. The role includes lifting up to 49 pounds, standing up to 12 hours, and working in variable

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Load balance by forecast reviews and productivity planning in collaboration with Leaders
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet business objectives
• Lift up to 49 pounds and stand/walk for up to 12 hours
• Work in variable temperatures and noisy environments

Skills

People management

Leadership

Data-driven decisions

Analytical problem-solving

Customer service

Communication

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in Fontana, CA to lead and develop a team of salaried and hourly staff. You will drive safety, quality, and on-time delivery while using data-driven decisions to improve productivity.

Expect a dynamic shift environment with heavy collaboration across Safety, Engineering, and HR, and opportunities for growth within a rapidly expanding fulfillment network. The role includes lifting up to 49 pounds, standing up to 12 hours, and working in variable