Final Mile Fleet Lead — Route Optimization & Driver Success

Tmc Transportation, Inc; Des Moines (IA); On-site; USD 55,000 - 85,000; Full time

Job summary

TMC Transportation, Inc. is seeking a Dedicated Final Mile Fleet Manager in Des Moines to coach and lead drivers, optimize routes, and meet delivery targets while maximizing revenue and safety.

Shift is Monday–Friday, 6am–2:30pm. Responsibilities include dispatching loads, planning schedules, tracking performance, resolving driver and customer issues, and ensuring compliance with company policies and safety standards.

Qualifications

• Four-year degree in Transportation and Logistics or a related field.
• Fluent with computer applications and keyboard proficiency.
• Ability to function in a fast-paced work environment and tolerate stress.
• Ability to plan, organize, be attentive to detail and possess strong problem-solving skill.
• Excellent interpersonal skills, including good listening skills.

Responsibilities

• Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency.
• Dispatch loads to the drivers (issue load information, delivery requirements, and routing).
• Arrange for additional labor for any deliveries that require it.
• Track drivers through their daily delivery schedule to ensure on-time delivery expectations are met.
• Communicate with drivers and customers quickly and effectively to resolve any delivery issues that may arise throughout the day.
• Notify Customer of issues/changes that might impact customer expectations or affect load assignments.
• Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability.
• Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated.
• Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings.
• Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments.
• Responsible for maintaining and submitting driver payroll records weekly.
• Ensure the awareness of and enforce company policies.
• Maintain records pertaining to driver performance and productivity.
• Track equipment maintenance requirements and schedule equipment to have work done accordingly.
• Involvement in the training process required of these drivers to ensure they are educated and trained on all details required of the position, including proper operation of the moffett forklifts.
• Other duties may be assigned.

Job description

TMC Transportation, Inc. is seeking a Dedicated Final Mile Fleet Manager in Des Moines to coach and lead drivers, optimize routes, and meet delivery targets while maximizing revenue and safety.

Shift is Monday–Friday, 6am–2:30pm. Responsibilities include dispatching loads, planning schedules, tracking performance, resolving driver and customer issues, and ensuring compliance with company policies and safety standards.