Dedicated Final Mile Fleet Manager

Tmc Transportation, Inc; Stonecrest (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Salary

401(k) Plan

Employee Ownership - ESOP!

Job summary

TMC Transportation, Inc. is seeking a Dedicated Final Mile Fleet Manager to lead dedicated drivers, optimize routes and scheduling, and drive performance and safety metrics from our Des Moines, IA office.

The role focuses on achieving on-time deliveries, maximizing revenue, and maintaining an excellent safety record, while coaching drivers and coordinating with customers and labor resources.

Qualifications

• Four-year degree in Transportation/Logistics or related field experience.
• Fluent in computer applications and keyboard proficiency.
• Ability to work in a fast-paced environment and handle stress.
• Strong organizational and problem-solving skills.
• Excellent interpersonal and communication abilities.

Responsibilities

• Accept orders, optimize routes, and plan delivery schedules for productivity and efficiency.
• Dispatch loads to drivers with load information and routing requirements.
• Arrange for additional labor for deliveries as needed.
• Track drivers to ensure on-time delivery according to schedule.
• Communicate with drivers and customers to resolve delivery issues promptly.
• Notify customers of issues that might affect expectations or load assignments.
• Promote safety and adherence to drivers' hours of availability.
• Focus on driver retention by understanding needs and monitoring performance.
• Identify, track, and resolve performance issues via driver evaluations and meetings.
• Resolve driver conflicts regarding home time, pay, equipment, and loads.
• Maintain and submit driver payroll records weekly.
• Ensure awareness of and enforce company policies.
• Maintain records on driver performance and productivity.
• Track equipment maintenance and schedule repairs.
• Participate in driver training including moffett forklifts.

Skills

Computer skills

Detail oriented

Problem solving

Interpersonal skills

Telephone communication

Education

Four-year degree in Transportation/Logistics

Job description

Job Description

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Offers

• Competitive Salary
• Comprehensive Benefit Package
• 401(k) Plan
• Employee Ownership - ESOP!

TMC Transportation has an immediate full-time opening for a Dedicated Final Mile Fleet Manager working out of our office in Des Moines, Iowa.

PRIMARY FUNCTION

The primary function of a Dedicated Final Mile Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.

DUTIES AND RESPONSIBILITIES

• Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency
• Dispatch loads to the drivers (issue load information, delivery requirements, and routing)
• Arrange for additional labor for any deliveries that require it.
• Track drivers through their daily delivery schedule to ensure on-time delivery expectations are begin met.
• Communicate with drivers and customers quickly and effectively to resolve any delivery issues that may arise throughout the day.
• Notify Customer of issues/changes that might impact customer expectations or affect load assignments
• Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
• Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
• Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
• Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
• Responsible for maintaining and submitting driver payroll records weekly.
• Ensure the awareness of and enforce company policies
• Maintain records pertaining to driver performance and productivity
• Track equipment maintenance requirements and schedule equipment to have work done accordingly
• Involvement in the training process required of these drivers to ensure they are educated and trained on all details required of the position, including proper operation of the moffett forklifts.
• Other duties may be assigned

MINIMUM QUALIFICATIONS/EXPERIENCE

• Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field
• Fluent in computer applications and keyboard proficiency
• Ability to function in a fast-paced work environment and tolerate stress
• Ability to plan, organize, be attentive to detail and possess and strong problem-solving skill
• Excellent interpersonal skills, including good listening skills
• Possess courteous, yet assertive telephone personality

TMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.