Dedicated Final Mile Fleet Manager

Tmc Transportation, Inc; Des Moines (IA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Benefit Package

401(k) Plan

Employee Ownership - ESOP!

Generous Vacation Package

Job summary

TMC Transportation, the nation’s largest employee-owned open deck transportation company, is seeking a Dedicated Final Mile Fleet Manager in Des Moines, IA. The role focuses on coaching and leading drivers to meet delivery requirements, maximize revenue, and maintain safety records.

The position requires a four-year degree (preferably in Transportation and Logistics), strong computer proficiency, and excellent interpersonal and problem-solving skills.

Qualifications

• Four-year degree (preferably in Transportation and Logistics).
• Proficient in computer applications and keyboard.
• Ability to function in a fast-paced work environment and tolerate stress.
• Strong problem-solving and detail-oriented skills.
• Excellent interpersonal skills, including good listening skills.
• Possess courteous, yet assertive telephone personality.

Responsibilities

• Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency.
• Dispatch loads to the drivers (issue load information, delivery requirements, and routing).
• Arrange for additional labor for deliveries that require it.
• Track drivers through their daily delivery schedule to ensure on-time delivery expectations are met.
• Communicate with drivers and customers quickly and effectively to resolve delivery issues.
• Notify customers of issues/changes that might impact expectations or load assignments.
• Promote safety throughout all areas of operations, including dispatching loads per drivers’ availability.
• Focus on driver retention by understanding driver requirements and keeping drivers informed.
• Identify, track, and resolve performance issues by conducting driver evaluations and meetings.
• Resolve driver conflicts regarding home time, pay, equipment, and load assignments.
• Maintain and submit driver payroll records weekly and ensure policy awareness.
• Maintain records pertaining to driver performance and productivity.
• Track equipment maintenance requirements and schedule upkeep.
• Involvement in driver training to ensure proper operation of equipment (e.g., Moffett forklifts).
• Other duties may be assigned.

Skills

Computer proficiency

Stress tolerance

Attention to detail

Problem solving

Interpersonal skills

Telephone etiquette

Education

Bachelor's degree in Transportation and Logistics

Job description

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Offers:

• Competitive Salary
• Comprehensive Benefit Package
• 401(k) Plan
• Employee Ownership - ESOP!
• Generous Vacation Package

TMC Transportation has an immediate full-time opening for a Dedicated Final Mile Fleet Manager working out of our office in Des Moines, IA.

Shift: Monday-Friday, 6am - 2:30pm, 4pm-5pm evening routing done from home.

PRIMARY FUNCTION:

The primary function of a Dedicated Final Mile Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.

DUTIES AND RESPONSIBILITIES:

• Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency
• Dispatch loads to the drivers (issue load information, delivery requirements, and routing)
• Arrange for additional labor for any deliveries that require it.
• Track drivers through their daily delivery schedule to ensure on-time delivery expectations are begin met.
• Communicate with drivers and customers quickly and effectively to resolve any delivery issues that may arise throughout the day.
• Notify Customer of issues/changes that might impact customer expectations or affect load assignments
• Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
• Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
• Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
• Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
• Responsible for maintaining and submitting driver payroll records weekly.
• Ensure the awareness of and enforce company policies
• Maintain records pertaining to driver performance and productivity
• Track equipment maintenance requirements and schedule equipment to have work done accordingly
• Involvement in the training process required of these drivers to ensure they are educated and trained on all details required of the position, including proper operation of the Moffett forklifts.
• Other duties may be assigned

MINIMUM QUALIFICATIONS/EXPERIENCE:

• Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field
• Fluent in computer applications and keyboard proficiency
• Ability to function in a fast-paced work environment and tolerate stress
• Ability to plan, organize, be attentive to detail and possess and strong problem-solving skill
• Excellent interpersonal skills, including good listening skills
• Possess courteous, yet assertive telephone personality