Dedicated Final Mile Fleet Manager

Tmc Transportation, Inc; Bloomfield (CT); On-site; USD 85,000 - 100,000; Full time

Job summary

TMC Transportation, Inc is seeking a Dedicated Final Mile Fleet Manager to coach and lead a team of drivers, meet delivery goals, maximize revenue and uphold an excellent safety record.

You will dispatch loads, optimize routes, monitor performance, resolve issues with customers and drivers, and train staff on equipment including moffett forklifts.

Qualifications

• Four-year degree in Transportation and Logistics or related field.
• Fluent in computer applications and keyboard proficiency.
• Ability to function in a fast-paced environment and tolerate stress.
• Ability to plan, organize, detail-oriented, and strong problem-solving.
• Excellent interpersonal skills, including listening.
• Courteous, but assertive telephone communication.

Responsibilities

• Accept orders, optimize routes, and plan delivery schedules for productivity.
• Dispatch loads to drivers with routing and requirements.
• Arrange additional labor for deliveries when needed.
• Track drivers to ensure on-time delivery.
• Communicate with drivers and customers to resolve issues promptly.
• Notify customers of issues that affect loads.
• Promote safety across operations and driver hours.
• Focus on driver retention and motivation.
• Identify and resolve performance issues via driver evaluations.
• Resolve conflicts regarding home time, pay, equipment, and loads.
• Maintain weekly driver payroll records.
• Ensure adherence to company policies.
• Maintain driver performance and productivity records.
• Schedule equipment maintenance as needed.
• Participate in driver training, including moffett forklift operations.
• Other duties may be assigned.

Skills

Computer skills

Interpersonal skills

Problem solving

Attention to detail

Organization

Communication

Education

Bachelors in Transportation Logistics

Job description

Job Description:

PRIMARY FUNCTION:

The primary function of a Dedicated Final Mile Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.

DUTIES AND RESPONSIBILITIES:

• Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency
• Dispatch loads to the drivers (issue load information, delivery requirements, and routing)
• Arrange for additional labor for any deliveries that require it.
• Track drivers through their daily delivery schedule to ensure on-time delivery expectations are begin met.
• Communicate with drivers and customers quickly and effectively to resolve any delivery issues that may arise throughout the day.
• Notify Customer of issues/changes that might impact customer expectations or affect load assignments
• Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
• Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
• Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
• Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
• Responsible for maintaining and submitting driver payroll records weekly.
• Ensure the awareness of and enforce company policies
• Maintain records pertaining to driver performance and productivity
• Track equipment maintenance requirements and schedule equipment to have work done accordingly
• Involvement in the training process required of these drivers to ensure they are educated and trained on all details required of the position, including proper operation of the moffett forklifts.
• Other duties may be assigned

MINIMUM QUALIFICATIONS/EXPERIENCE:

• Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field
• Fluent in computer applications and keyboard proficiency
• Ability to function in a fast-paced work environment and tolerate stress
• Ability to plan, organize, be attentive to detail and possess and strong problem-solving skill
• Excellent interpersonal skills, including good listening skills
• Possess courteous, yet assertive telephone personality

TMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.