Mail Clerk

Veterans Health Administration; Austin (TX); On-site; USD 37,000 - 49,000; Full time

Job summary

Veterans Health Administration in the United States offers a Mail Clerk role focused on handling incoming and outgoing mail, organizing records, and supporting multiple distribution points. Duties include mail analysis, processing express mail, and operating mail processing and photocopy equipment.

The position requires handling varied volumes, ensuring proper format and addressing, and maintaining logs for delivery accuracy, with a standard 8:00am–4:30pm, Monday–Friday schedule.

Qualifications

• Transcript required if using education to qualify for Federal employment.
• Certificate of Foreign Equivalency required for foreign education.

Responsibilities

• Distribute and process incoming and outgoing mail.
• Operate mail processing machines and photocopy equipment.
• Log patient checks for delivery and route mail to 150 distribution points.
• Ensure mail metering and tracking of expenditures by service.

Job description

• Department: Department of Veterans Affairs

The primary purpose of this position is to perform duties as a Mail Clerk, the duties which are related to clerical work and the processing of incoming and outgoing mail, correspondence, and/or the arrangement of records for storage or reference purposes.

Key Responsibilities

Major duties include, but not limited to: Internal distribution, mail analysis, processing of outgoing mail, controlled mail and facility education. Processes incoming and outgoing mail, including the processing of express mail. Operates, adjusts, and monitors the operation of single or multiple function equipment such as mail processing machines, etc. Operates photocopy machines to make legal or standard size copies of photocopy work as directed.

Responsible for receiving and dispatching mail of varying volumes, depending on the project and priority. Logs patient checks for proper delivery, screens outgoing materials for proper format, and assures they are assembled and addressed in accordance with appropriate regulations. Routes mail to more than 150 distribution points. Processes mail for metering via accounts set up to track expenditures by service.

Work Schedule: Full-Time, Monday - Friday, 8:00am - 4:30pm Virtual: This is not a virtual position Position Description/PD#: Mail Clerk/PD00545A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $37432 - $48665/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-07.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.