Window & Door Service Technician — On-Site Repairs

Renewal by Andersen Metro & Midwest; Lawrenceville (GA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Tools provided

Health insurance package

401(K) with company match

Student loan repayment program

Tuition reimbursement program

Employee discounts

PTO and holidays

Job summary

Renewal by Andersen is the custom division of Andersen Windows, delivering replacement experiences for homeowners. Technicians diagnose and repair window/door issues on-site, troubleshoot, and replace defective parts to ensure customer satisfaction.

Applicants should have 3-5 years installing windows/doors, strong customer service, a valid driver's license, and the ability to lift 100 lbs. The role offers competitive hourly pay and full benefits.

Qualifications

• 3-5 years of experience installing windows and doors.
• Custom window and door installation knowledge.
• Thorough experience with using a metal brake and caulking.
• Familiarity with and able to do some minor trim work around windows and patio doors both inside and out.
• Customer service experience with job troubleshooting as a key component.
• A valid driver's license.
• Excellent communication skills with the ability to build quick rapport.
• Ability to lift up to 100lbs and climb a ladder unassisted.
• Competitive starting hourly rate of $23-$25/hour.

Responsibilities

• Provide service performance and address warranty issues with windows and doors.
• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs.
• Ensure customer satisfaction while addressing problems.
• Replace defective parts and help customers when windows aren't working properly.
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.

Skills

Window installation

Customer service

Communication skills

Driver's license

Physical ability

Tools

Metal brake

Caulking

Job description

Renewal by Andersen is the custom division of Andersen Windows, delivering replacement experiences for homeowners. Technicians diagnose and repair window/door issues on-site, troubleshoot, and replace defective parts to ensure customer satisfaction.

Applicants should have 3-5 years installing windows/doors, strong customer service, a valid driver's license, and the ability to lift 100 lbs. The role offers competitive hourly pay and full benefits.