Field Water Distribution Technician – Meters & Repairs

American Water; Berwick (Columbia County); On-site; USD 42,000 - 65,000; Full time

Job summary

American Water is seeking a Field Operations Technician to perform installation, maintenance, and repair of water distribution systems. The role involves driving vehicles and operating heavy equipment, excavating, tapping into mains, and maintaining accurate field documentation.

Responsibilities include meter reading, customer-facing service tasks, and ensuring safe work practices in trenches and confined spaces.

Qualifications

• High school diploma or equivalent required.
• Technical/vocational training in industrial maintenance, mechanical or electrical systems preferred.
• 0–2 years of mechanical/utility workExperience desirable in water/wastewater would be a plus.

Responsibilities

• Drive and operate company vehicles and equipment to perform field service duties.
• Excavate valves and curb boxes, position pipes and related infrastructure.
• Tap into pressurized mains, install clamps, and connect service piping.
• Operate line installation and repair equipment.
• Record field data and readings accurately.
• Read meters per daily schedules and ensure accurate billing readings.
• Work in meter boxes, trenches, and confined spaces.
• Investigate and resolve customer service issues with timely responses.

Skills

Water distribution knowledge

Safety procedures

Mechanical aptitude

Reading maps/plans

Communication skills

Team collaboration

PPE compliance

Mathematical basics

Education

High School Diploma

Technical/ Vocational training

Tools

Meters reading devices

Hand & power tools

Field equipment

Mobile data entry devices

Job description

American Water is seeking a Field Operations Technician to perform installation, maintenance, and repair of water distribution systems. The role involves driving vehicles and operating heavy equipment, excavating, tapping into mains, and maintaining accurate field documentation.

Responsibilities include meter reading, customer-facing service tasks, and ensuring safe work practices in trenches and confined spaces.