Field Warranty Technician - Repair & Delight Homeowners

Betenbough Homes; Midland (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

ESOP

Medical, dental, and vision insurance

Life/AD&D insurance

Paid time off

Cell phone provided

Training opportunities

Job summary

Betenbough Homes seeks a Warranty Technician to diagnose concerns, coordinate repairs, and ensure homeowners feel heard after moving into a Betenbough home. You will manage schedules, work orders, and trade partner coordination while delivering quality workmanship.

This field-based role emphasizes hands-on repairs, proactive communication, and building trust with homeowners and trades. A strong mechanical aptitude and customer-service mindset are essential.

Qualifications

• You don't have to come in knowing everything about home warranty or construction; willingness to learn is key.
• Strong communication, problem-solving, and time-management skills are essential.
• Ability to organize a busy day and adapt to changing priorities is required.

Responsibilities

• Respond to warranty needs with professionalism, empathy, and a desire to help.
• Diagnose and solve problems; inspect and coordinate repairs with trade partners.
• Manage work orders, appointments, supplies, and trade partner schedules.
• Perform warranty repairs and inspect for quality and tolerances.
• Work with trade partners to coordinate repairs and ensure completion.
• Anticipate needs of homeowners and partners to keep work moving.

Skills

Communication

Problem-solving

Time management

Planning and organization

Mechanical aptitude

Job description

Betenbough Homes seeks a Warranty Technician to diagnose concerns, coordinate repairs, and ensure homeowners feel heard after moving into a Betenbough home. You will manage schedules, work orders, and trade partner coordination while delivering quality workmanship.

This field-based role emphasizes hands-on repairs, proactive communication, and building trust with homeowners and trades. A strong mechanical aptitude and customer-service mindset are essential.