Field VRF & Ductless Systems Technician

CFO Trane U.S. Inc.-CFO; Roanoke (VA); On-site; USD 67,000 - 93,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Job summary

Trane Technologies is seeking a Ductless Technical Specialist to collaborate with contractor customers and internal teams to ensure proper installation and startup of VRF and Ductless products.

The role requires 5+ years of HVAC experience, travel across the territory, and strong public speaking skills. You will train staff and customers, diagnose issues, and support warranty processes while building trusted relationships with customers.

Qualifications

• 5+ years HVAC installation/service/troubleshooting VRF experience preferred.
• Construction knowledge (mechanical, electrical, plumbing) preferred.
• Must be able to travel throughout assigned territory.
• Great public speaking and presenting experience is required.
• This is primarily a field support role, with daily travel.

Responsibilities

• Support post-sales VRF/Ductless startup and ongoing activities.
• Monitor, measure, and report process outcomes to meet customer needs in post-sales ductless activity.
• Maintain customer satisfaction by investigating concerns and advising corrective action.
• Provide technical and high-level product training to area office personnel and customers.
• Conduct field training for customers in installation and troubleshooting of VRF and Ductless products.
• Assist customers in startup and commissioning of VRF and ductless products.
• Build consultative relationships with owners and contracting customers.

Skills

HVAC experience

Public speaking

Field travel

Customer support

VRF/Ductless knowledge

Job description

Trane Technologies is seeking a Ductless Technical Specialist to collaborate with contractor customers and internal teams to ensure proper installation and startup of VRF and Ductless products.

The role requires 5+ years of HVAC experience, travel across the territory, and strong public speaking skills. You will train staff and customers, diagnose issues, and support warranty processes while building trusted relationships with customers.