Field Vehicle Inspector & Condition Report Pro

ACV Auctions; Everett (WA); On-site; USD 25,000 - 36,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector to join our team. You will inspect vehicles at dealerships, auctions, and off-lease sites to detect damage and mechanical issues, then prepare detailed condition reports and cost estimates.

You will collaborate with Territory Managers, support sales through upsell opportunities, and travel to various locations to document vehicle conditions. Strong English communication, a valid driver's license, and the ability to work outdoors are essential.

Qualifications

• 1 year experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods of time.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partnering with a Territory Manager and a team of Inspectors, conducts inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team up-sell or cross-sell services and products
• Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships.
• Travel to & from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform.
• Take multiple, overall, and damage photos match them to a vehicle, and download them to the image server utilizing the company issued smart phone.
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
• Perform additional duties as assigned.

Skills

Automotive experience

Customer service

English proficiency

Driver's license

Job description

ACV Auctions is seeking an enthusiastic Inspector to join our team. You will inspect vehicles at dealerships, auctions, and off-lease sites to detect damage and mechanical issues, then prepare detailed condition reports and cost estimates.

You will collaborate with Territory Managers, support sales through upsell opportunities, and travel to various locations to document vehicle conditions. Strong English communication, a valid driver's license, and the ability to work outdoors are essential.