Field Vehicle Condition Inspector - Travel & Reports

ACV Auctions; Dothan (AL); On-site; USD 25,000 - 33,000; Full time

Job summary

ACV Auctions seeks an enthusiastic Inspector to inspect vehicles for condition, capture detailed reports, and communicate findings clearly to dealers. You will work with a team of inspectors and travel to dealerships, auctions, and off-lease sites to ensure accurate condition reporting for ACV Auctions' platform.

The role demands hands-on vehicle knowledge, strong communication, and the ability to work independently in various outdoor conditions.

Qualifications

• 1 year of experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background
• Ability to read, write, speak and understand English
• Ability to work outside in the elements for extended periods
• Problem solving aptitude to meet challenges with resourcefulness
• Proven ability to work independently with minimal supervision while in a team
• Excellent communicator with ability to understand customer needs
• Valid driver’s license and insured vehicle required
• Knowledge of systems, software, and web-based applications
• Ability to perform manual labor (standing, lifting 25 lbs+, bending, squatting)
• Ability to drive both manual and automatic transmission
• Vision to identify small defects around/under vehicles

Responsibilities

• Actively and consistently support efforts to simplify and enhance the customer experience.
• Conduct inspections of vehicles at dealerships, auctions, and off-lease to detect damage and mechanical issues.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Assist sales team in upselling or cross-selling services and products.
• Interface with dealers to develop client satisfaction and build relationships.
• Travel to and from dealerships to inspect and write condition reports.
• Capture multiple photos of vehicles and upload to the image server.
• List inspected wholesale vehicles on the ACV Auctions platform for bidding.
• Sign up independent dealerships as buyers to use ACV Auctions platform.
• Perform additional duties as assigned.

Skills

Customer service

English proficiency

Problem solving

Independent worker

Excellent communicator

Valid driver's license

Manual/automatic transmission

Physical stamina

Job description

ACV Auctions seeks an enthusiastic Inspector to inspect vehicles for condition, capture detailed reports, and communicate findings clearly to dealers. You will work with a team of inspectors and travel to dealerships, auctions, and off-lease sites to ensure accurate condition reporting for ACV Auctions' platform.

The role demands hands-on vehicle knowledge, strong communication, and the ability to work independently in various outdoor conditions.