Field Vehicle Inspector & Condition Reporter

ACV Auctions; Elm Mott (TX); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical plans

Disability insurance

Life insurance

Dental & Vision

Paid time off

Stock purchase program

401(k)

Resumo da oferta

ACV Auctions is seeking an enthusiastic Inspector to join our growing team. You will travel to dealerships, perform detailed vehicle inspections, and prepare comprehensive reports with repair estimates.

Your role supports a seamless customer experience and helps dealers maximize value on our platform. You will partner with a Territory Manager and fellow Inspectors, ensuring accurate condition assessments and clear communication with clients.

Qualificações

• 1 year experience in the automobile field (body, paint or mechanical repair) with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods.
• Proven ability to work independently with minimal supervision in a team setting.
• Excellent communicator to understand customer needs and expectations.
• Valid driver’s license and insured vehicle required.
• Knowledge of basic software, systems and web-based applications.
• Ability to perform manual labor (standing, lifting up to 25 lbs, bending, squatting).
• Ability to drive manual and automatic transmission.
• Vision to identify small defects.

Responsabilidades

• Support efforts to simplify and enhance the customer experience.
• Conduct vehicle inspections at dealerships, auctions, and off-lease to detect damage and issues.
• Prepare and submit condition reports and cost estimates.
• Assist sales in up-sell or cross-sell opportunities.
• Build and maintain relationships with dealers to ensure client satisfaction.
• Travel to dealerships and homes to inspect and write reports.
• Capture and upload vehicle photos to our image server and list vehicles for auction.
• Register dealerships as buyers to use ACV Auctions platform.
• Perform additional duties as assigned.

Conhecimentos

Automobile knowledge

Customer service

English proficiency

Valid driver’s license

Independent worker

Problem solving

Communication skills

Descrição da oferta de emprego

ACV Auctions is seeking an enthusiastic Inspector to join our growing team. You will travel to dealerships, perform detailed vehicle inspections, and prepare comprehensive reports with repair estimates.

Your role supports a seamless customer experience and helps dealers maximize value on our platform. You will partner with a Territory Manager and fellow Inspectors, ensuring accurate condition assessments and clear communication with clients.