Mobile Vehicle Condition Inspector & Reporter

Colonial Group; Beckley (WV); On-site; USD 32,000 - 52,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector to inspect vehicles at dealerships, auctions, and off-lease, and to clearly document vehicle condition for the platform. You will travel to locations, capture detailed photos, and communicate findings to clients.

The role emphasizes customer service, independent work, and accurate reporting, with a focus on transforming vehicle condition data into sellable listings on ACV Auctions.

Qualifications

• 1 year experience in the automobile field with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods.
• Problem solving with resourcefulness and innovation.
• Ability to work independently while in a team environment.
• Excellent communication to understand customer needs and expectations.
• Valid driver’s license with a registered and insured vehicle.
• Knowledge of basic systems, software, and web apps.
• Ability to perform manual labor including lifting 25 lbs+, bending, crouching.
• Ability to drive both manual and automatic transmissions.
• Vision ability to identify small defects on and under vehicles.

Responsibilities

• Inspect vehicles at dealerships, auctions, and off-lease to detect damage and mechanical issues.
• Prepare and submit reports of vehicle condition, repair/replacement estimates, and related docs.
• Support sales by upselling or cross-selling services and products.
• Interface with dealers to ensure client satisfaction and build relationships.
• Travel to and from dealerships and homes for inspections and reports.
• Take multiple photos and upload them to the image server.
• List inspected vehicles on the ACV Auctions platform for bidding and sale.
• Enroll independent dealerships as buyers on the digital platform.
• Perform additional duties as assigned.

Skills

Automobile field experience

English proficiency

Driver's license

Independent work

Customer service

Excellent communication

Manual labor tolerance

Drive manual transmission

Job description

ACV Auctions is seeking an enthusiastic Inspector to inspect vehicles at dealerships, auctions, and off-lease, and to clearly document vehicle condition for the platform. You will travel to locations, capture detailed photos, and communicate findings to clients.

The role emphasizes customer service, independent work, and accurate reporting, with a focus on transforming vehicle condition data into sellable listings on ACV Auctions.