Field Vehicle Condition Inspector – Expert Auto Reports

ACV Auctions; Wooster (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector who loves cars and wants to grow with our company. Inspectors are the face of ACV, providing clear vehicle condition reports and cost estimates to help clients make informed decisions.

As part of a team, you will inspect vehicles at multiple sites, travel to dealerships, and work with the sales team to up-sell services while maintaining strong client relationships.

Qualifications

• 1 year of experience in the automobile field with a customer service background.
• Able to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods.
• Strong problem-solving aptitude and resourcefulness.
• Proven ability to work independently with minimal supervision.
• Excellent communicator with the ability to understand customer needs.
• Valid driver’s license and an insured vehicle.
• Knowledge of system capabilities and job-relevant software/web-based tools.

Responsibilities

• Inspect vehicles at dealerships, auctions, and off-lease to detect damage and mechanical issues.
• Prepare and submit condition reports, repair/replacement cost estimates, and related docs.
• Support sales by cross-selling services and products.
• Build and maintain relationships with dealers to ensure client satisfaction.
• Travel to dealerships and homes to inspect and write reports.
• Capture and upload multiple photos matching vehicles to the image server.

Skills

Customer service

Communication

Problem solving

Independent worker

Attention to detail

Tools

Web-based applications

Vehicle inspection software

Job description

ACV Auctions is seeking an enthusiastic Inspector who loves cars and wants to grow with our company. Inspectors are the face of ACV, providing clear vehicle condition reports and cost estimates to help clients make informed decisions.

As part of a team, you will inspect vehicles at multiple sites, travel to dealerships, and work with the sales team to up-sell services while maintaining strong client relationships.