Vehicle Condition Inspector & Field Reporter

Colonial Group; Fountain Valley (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector with a keen interest in cars to join our growing team. Inspectors represent the face of ACV Auctions, sharing knowledge about vehicles and explaining findings clearly to clients.

They bring energy, meticulousness, and a commitment to Trust, Transparency, Credibility, and Customer Service every day. The role involves inspecting vehicles at dealerships, auctions, and off-lease sites, preparing condition reports, assisting the sales team with

Qualifications

• 1 year(s) Experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background
• Ability to read, write, speak and understand English.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partnering with a Territory Manager and a team of Inspectors, conducts inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team up-sell or cross-sell services and products
• Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships.
• Travel to & from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform.
• Take multiple, overall, and damage photos match them to a vehicle, and download them to the image server utilizing the company issued smart phone.
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
• Perform additional duties as assigned.

Job description

ACV Auctions is seeking an enthusiastic Inspector with a keen interest in cars to join our growing team. Inspectors represent the face of ACV Auctions, sharing knowledge about vehicles and explaining findings clearly to clients.

They bring energy, meticulousness, and a commitment to Trust, Transparency, Credibility, and Customer Service every day. The role involves inspecting vehicles at dealerships, auctions, and off-lease sites, preparing condition reports, assisting the sales team with