Field Training Leader — Elevate Fast-Food Ops

McDonald's

Coventry (RI)

On-site

USD 25,000 - 36,000

Full time

29 hours ago
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Benefits offered by this job

Vacation time
Sick time
Travel reimbursement
Tuition reimbursement
Bonuses
Training and development
Health insurance

Job summary

McDonald’s is seeking a Field Training Manager to drive guest experience by developing people, strengthening operational execution, and upholding brand standards across our restaurants. This hands-on, field-based role will travel between locations to coach General Managers, Assistant Managers, shift leaders, and crew members.

You will conduct comprehensive training, support staffing and labor management, ensure adherence to procedures and safety standards, and contribute to rollout of new

Qualifications

  • 3+ years of restaurant management experience in fast food/quick-service/fast-casual environments.
  • Proven ability to train, coach, and develop restaurant employees and managers.
  • Excellent communication and presentation skills.
  • Strong leadership and interpersonal skills.
  • Ability to build trust and credibility with restaurant teams.
  • Highly organized with the ability to manage multiple locations and priorities.
  • Comfortable working in a fast-paced environment and spending significant time in restaurants.

Responsibilities

  • Conduct new-hire, cross-training, leadership, and operational training in restaurants.
  • Coach restaurant leadership teams on staffing, scheduling, labor management, food quality, service, and execution.
  • Ensure restaurants follow company operating procedures, food-safety standards, cleanliness requirements, and brand standards.
  • Conduct regular field visits to observe operations, identify performance gaps, and provide hands-on coaching.
  • Assist with rollout of new menu items, equipment, technology, procedures, promotions, and initiatives.
  • Develop high-potential employees and managers for career advancement.
  • Monitor training completion and maintain accurate training records.
  • Travel regularly between assigned restaurant locations.

Skills

Restaurant mgmt
Training coach
Communication
Leadership
Organizational
Multi-location

Job description

McDonald’s is seeking a Field Training Manager to drive guest experience by developing people, strengthening operational execution, and upholding brand standards across our restaurants. This hands-on, field-based role will travel between locations to coach General Managers, Assistant Managers, shift leaders, and crew members.

You will conduct comprehensive training, support staffing and labor management, ensure adherence to procedures and safety standards, and contribute to rollout of new

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