Field Training Leader — Fast-Food Operations Coach

McDonald's; Cumberland (RI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Vacation time

Travel reimbursement

Tuition reimbursement

Bonuses

Training & development

Health insurance

Job summary

McDonald's is seeking a Field Training Manager to support the success of our fast‑food restaurants by developing people, strengthening operational execution, and ensuring our teams deliver an exceptional guest experience.

This is a hands-on, field-based leadership role that travels between restaurants to train and coach General Managers, Assistant Managers, shift leaders, and crew members while upholding company standards.

Qualifications

• 3+ years of restaurant management experience.
• Proven ability to train, coach, and develop restaurant employees and managers.
• Excellent communication and presentation skills.
• Strong leadership and interpersonal skills.
• Highly organized with the ability to manage multiple locations and priorities.

Responsibilities

• Conduct new-hire, cross-training, leadership, and operational training in restaurants.
• Coach restaurant leadership teams on staffing, scheduling, labor management, food quality, service, and restaurant execution.
• Ensure restaurants consistently follow company operating procedures, food-safety standards, cleanliness requirements, and brand standards.
• Conduct regular field visits to observe operations, identify performance gaps, and provide hands-on coaching.
• Assist with the rollout of new menu items, equipment, technology, procedures, promotions, and company initiatives.
• Develop high-potential employees and managers for career advancement.
• Monitor training completion and maintain accurate training records.
• Travel regularly between assigned restaurant locations.

Skills

3+ years restaurant mgmt

Train & coach staff

Communication skills

Leadership

Organization & multitasking

Job description

McDonald's is seeking a Field Training Manager to support the success of our fast‑food restaurants by developing people, strengthening operational execution, and ensuring our teams deliver an exceptional guest experience.

This is a hands-on, field-based leadership role that travels between restaurants to train and coach General Managers, Assistant Managers, shift leaders, and crew members while upholding company standards.