Field Test Engineer — Mobile Hardware & Data QA

TSMG Holding; Toledo (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

TSMG Holding seeks a Technical Field Specialist to test pre-release mobile hardware and software across cars, buses, trains, and planes. You will ensure data collection, device performance, and reliability in real-world environments.

Responsibilities include configuring devices, managing field sessions, and analyzing logs. The role requires travel, strong communication, and a proactive approach to issue resolution.

Qualifications

• Bachelor’s degree or 2–3 years hands‑on technical support/testing experience is required.
• At least 1 year of QA testing or support experience with mobile apps/devices is preferred.
• Proficiency with mobile & web tech (Excel/Sheets; SQL, JavaScript a plus).

Responsibilities

• Configure devices (iOS, accounts, apps, connectivity) to spec and ready for field deployment.
• Track inventory and stage equipment for upcoming field sessions.
• Travel to locations and transport modes; run 90‑minute test sessions on mobile/wearable tech in motion.
• Monitor device functionality, connectivity, and data flow; troubleshoot on‑site.
• Capture logs, elevate defects, and keep operations running smoothly.
• Verify data sync with backend systems; produce session documentation (results, logs, downtime).
• Suggest improvements to testing workflows.

Skills

QA testing

Technical support

Mobile technologies

Cross-functional collaboration

Education

Bachelor’s degree

2-3 years hands-on technical experience

Tools

Excel

SQL

JavaScript

Job description

TSMG Holding seeks a Technical Field Specialist to test pre-release mobile hardware and software across cars, buses, trains, and planes. You will ensure data collection, device performance, and reliability in real-world environments.

Responsibilities include configuring devices, managing field sessions, and analyzing logs. The role requires travel, strong communication, and a proactive approach to issue resolution.