Mobile Field Test Specialist

TSMG Holding; Fayetteville (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

TSMG Holding is seeking a Technical Field Specialist to test pre-release mobile hardware and software across cars, buses, trains, and planes. You will help ensure data collection, device performance, and operational reliability in real-world conditions.

In this role you will configure devices, track inventory, travel to field sites, run 90-minute test sessions, monitor functionality and data flow, capture logs, and produce session documentation with outcomes and issues.

Qualifications

• Bachelor’s degree or 2–3 years of hands-on technical support/testing experience.
• At least 1 year of QA testing or support experience with mobile apps/devices.
• Proficiency in mobile and web tech (Excel/Sheets; SQL, JavaScript a plus).
• Excellent written and verbal communication; able to collaborate with cross-functional teams.
• Reliable travel capability with a valid driver’s license and ability to use multiple transport modes.
• Clean driving record and criminal background.

Responsibilities

• Configure devices (iOS, accounts, apps, connectivity) to spec for field deployment.
• Track inventory and stage equipment for field sessions.
• Travel to designated locations and transport modes.
• Run 90-minute test sessions on mobile/wearable tech in motion.
• Monitor device functionality, connectivity, data flow, and troubleshoot on-site.
• Capture logs, elevate defects, and produce session documentation: results, issues, downtime.

Skills

QA testing

Mobile & web tech

Communication

Travel readiness

Education

Bachelor's degree or 2–3 years hands-on testing experience

Tools

Excel

SQL

JavaScript

Job description

TSMG Holding is seeking a Technical Field Specialist to test pre-release mobile hardware and software across cars, buses, trains, and planes. You will help ensure data collection, device performance, and operational reliability in real-world conditions.

In this role you will configure devices, track inventory, travel to field sites, run 90-minute test sessions, monitor functionality and data flow, capture logs, and produce session documentation with outcomes and issues.